Dynamic operations leader with extensive experience at Airborne Home Services LLC, excelling in logistics and inventory management. Proven ability to enhance efficiency and ensure compliance while fostering strong client relationships. Skilled in home inspection and adept at maintaining calm under pressure, driving successful outcomes in fast-paced environments.
Overview
24
24
years of professional experience
5
5
Certifications
Work History
Owner/Operator
Airborne Home Services LLC
Sarasota
11.2025 - Current
Managed daily operations of the business, including staff, sales, inventory, and accounting.
Managed daily operations and logistics for Airborne Home Services, ensuring efficient service delivery.
Coordinated scheduling and dispatching of service teams to optimize workflow and meet customer demands.
Oversaw customer service interactions to ensure satisfaction and quality.
Developed relationships with suppliers to secure timely access to necessary materials, enhancing operational readiness.
Ensured compliance with all local laws, regulations, policies, and procedures related to the operation of the business.
Home Inspector
Airborne Home inspections and restoration
Riverview
07.2021 - Current
Conducted thorough inspections of residential properties for structural integrity.
Conducted visual inspections of structures, including roofs, attics and crawlspaces to assess structural integrity.
Identified safety hazards during home evaluations, providing clients with actionable insights to enhance property safety.
Utilized advanced tools to assess electrical, plumbing, and HVAC systems.
Ensured compliance with local building codes and regulations, reinforcing client confidence in property safety and adherence to standards.
Created detailed inspection reports that clearly outlined findings and tailored recommendations for clients' specific needs.
Collaborated with clients to explain inspection results and recommend solutions.
Communicated effectively with clients regarding their specific needs and concerns.
Operations Manager
Relief Services LLC
Tampa
07.2022 - 11.2025
Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
Streamlined daily operations, enhancing workflow and minimizing waste.
Coordinated scheduling and training initiatives to optimize operational efficiency.
Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
Oversaw scheduling to align resources with project requirements and deadlines.
Managed inventory systems, maintaining accurate stock levels and ensuring timely replenishment.
Coordinated training programs for staff on operational procedures and safety protocols.
Managed staffing needs through recruitment, selection, onboarding, and training.
Office Administrative Assistant
Heat Relief Heating & Cooling
Tampa
07.2020 - 07.2022
Coordinated scheduling for service appointments and internal meetings to enhance productivity.
Managed daily office operations, optimizing workflow and organization.
Processed invoices and handled accounts payable to ensure timely payments and accuracy.
Developed office procedures to streamline administrative tasks and improve efficiency.
Answered phones to direct callers, schedule appointments, and provide general office information.
Managed office duties, ordered materials, organized workspaces, answered emails, and made phone calls.
Performed administrative duties such as photocopying, faxing documents and mailing packages.
Responded promptly to customer inquiries via email or phone.
Obtained scanned records and uploaded to the database.
Warehouse Manager
Acqusti
Tampa
05.2019 - 06.2020
Managed warehouse operations, enhancing inventory control and streamlining distribution processes.
Coordinated shipping schedules with vendors, improving delivery timelines.
Ensured that all orders were accurately fulfilled in a timely manner.
Supervised staff, ensuring adherence to safety and compliance standards.
Trained new employees on equipment operation and safety protocols.
Warehouse Supervisor
UPS
08.2017 - 05.2018
Supervised 15-20 employees to ensure accurate and quality trailer loading operations
Supervised daily warehouse operations and ensured adherence to safety protocols.
Demonstrated strong leadership skills by effectively managing team dynamics and enhancing operational efficiency.
Trained employees on safety guidelines and procedures to enhance compliance and workplace safety
Work with Central Dispatch to develop a linehaul plan to effectively and efficiently move freight to destinations within UPS company service standards
Lifted, lowered, and slid packages weighing 25-50 lbs., and trained new hires on related policies and procedures
Parachute Rigger/Warehouseman
U.S. Army
01.2002 - 06.2017
Executed technical inspections on cargo, extraction, and personnel parachutes, ensuring safety and functionality of airdrop equipment throughout operational phases.
Conducted inspections and tests on extraction and release systems, ensuring reliability and effectiveness in airdrop operations.
Operated and maintained fabrication tools and machines for modification and repair of parachutes and airdrop equipment, enhancing operational readiness.
Rigged supplies and equipment for successful airdrop missions in various environments.
Inventory, clean, receive, store and issue all airdrop equipment used in airdrop operations
Education
Bachelor's - Criminal Justice
Keiser University
Fort Lauderdale, FL
02.2026
Associate - Criminal Justice
Hillsborough Community College
Tampa, FL
06.2020
Skills
Warehouse Management
Logistics
Shipping & Receiving
Inventory management
Order Picking
Load & Unload
Forklift
Pallet Jack
Box Truck Experience
Computer Skills
Project management
Warehouse Supervisor Experience
Damage evaluation
Environmental safety
Restoration methods
Assessments
Warehouse Shift Leader, Highly Proficient, 02/01/20, Supervising warehouse staff and maintaining safety and security standards., https://share.indeedassessments.com/share_to_profile/8313998664a627903f072dd34139a056eed53dc074545cb7
Attention to Detail: Inventory, Expert, 02/01/20, Applying systematic processes for managing and storing products and merchandise., https://share.indeedassessments.com/share_to_profile/87d1961808f06e598ca32e6e5909ce10eed53dc074545cb7
Interstate Truck Driving, Highly Proficient, 06/01/20, Regulations and safe driving practices for long-distance trucking., https://share.indeedassessments.com/attempts/33099e0581fe7bcee0ad2f7843022a14eed53dc074545cb7
Workplace Safety, Highly Proficient, 05/01/20, Using safe practices at work., https://share.indeedassessments.com/attempts/9067efce819709805a6b532df6ddc730eed53dc074545cb7