Joshua Engler
Lakeland
Summary
Proven expertise in operational equipment management and customer engagement, honed at SeaWorld Parks & Resorts Orlando. Demonstrated ability to enhance safety and efficiency, with a knack for swiftly adapting to new challenges. Excelled in maintaining high standards of cleanliness and organization, significantly improving guest experience. Energetic and dependable individual with strong attention to safety and customer satisfaction. Familiar with amusement ride mechanics and able to quickly understand and operate complex machinery. Dedicated to creating fun and secure environment for guests.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Senior Ride Operator
SeaWorld Parks & Resorts Orlando
11.2023 - Current
- Followed safety procedures for operating and loading and unloading passengers from amusement park rides.
- Adapted quickly to new ride assignments, learning proper operation techniques efficiently to minimize downtime between shifts.
- Enhanced rider experience by enforcing safety procedures and providing clear instructions.
- Collaborated with team members to maintain a clean, organized, and safe ride area for guests.
Back of House Team Member
Chick-fil-A
01.2023 - 09.2023
- Helped maintain a clean and organized work area through diligent daily cleaning tasks such as sweeping, mopping, sanitizing surfaces, and washing dishes.
- Collaborated with Front of House team members during peak service hours to ensure accurate order fulfillment and prompt delivery to guests.
- Performed daily cleaning and maintenance tasks to keep kitchen clean and organized.
- Performed shift side work as necessary to maintain kitchen output during peak service times.
Education
High School Diploma -
NeoCITY Academy
Kissimmee05-2024
Industrial Engineering
Florida Polytechnic University
Lakeland, FL05-2028
Skills
- Customer Engagement
- Operational Equipment Management
- Safety Oversight
- Emergency evacuation procedures
Certification
- First Aid Certification
- Autocad
- CPT (Certified Production Technician)
Timeline
Senior Ride Operator
SeaWorld Parks & Resorts Orlando
11.2023 - Current
Back of House Team Member
Chick-fil-A
01.2023 - 09.2023
High School Diploma -
NeoCITY Academy
Industrial Engineering
Florida Polytechnic University
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