JOSHUA E. RODRIGUEZ
Santa Monica,CA
Summary
Service-Oriented Leader specializing in Account Management and Business Development with 12+ years driving B2B and B2C revenue growth. Expert at establishing deep client partnerships to increase Customer Lifetime Value (CLV). Combines a people-first leadership style with a strategic mindset to build high-performing teams and robust sales pipelines. Proven history of successfully negotiating complex contracts and delivering high-caliber results by consistently exceeding revenue targets.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Regional Sales Director
VoAIce: DealerCRM & OliviaAI
Beverly Hills, CA
05.2026 - Current
- Developed comprehensive sales presentations that effectively showcased product benefits and addressed client needs.
- Analyzed market trends and established pricing frameworks to sustain competitive advantage and drive revenue growth.
- Established ambitious sales targets, managed deployment strategies, and developed go-to-market plans to capitalize on every revenue opportunity.
Account Relationship Manager
TheCRM & OliviaAI
Beverly Hills, CA
07.2023 - Current
- Tracked account performance metrics regularly in CRM, adjusting strategies as needed to optimize results.
- Established rapport with decision-makers at all levels within client organizations, facilitating discussions on growth opportunities.
- Led quarterly business reviews with clients to assess performance and adjust strategies accordingly.
Business Development Manager
TheCRM & OliviaAI
Beverly Hills, CA
02.2023 - Current
- Led the Business Development Center (BDC) to exceed client acquisition targets within five months, setting innovative benchmarks for engagement and outreach.
- Built and sustained a cross-functional partnership between the VP of Sales and the VP of Marketing, accelerating strategy execution by 25% and improving campaign alignment.
- Logged 100% of outreach touchpoints in Monday.com and HubSpot CRM, reducing lead handoff errors, and improving SGM response time by 50%.
Michelin Fine Dining Server
Orchard City Kitchen
Campbell, CA
10.2022 - 05.2023
- Recognized for consistently achieving top-tier sales performance, ranking in the top 5% of servers for monthly revenue generation, and guest retention.
- Leveraged POS and CRM tools to personalize service, and drive repeat business.
Last Mile Delivery
Jitsu Logistics
Los Angeles, CA
05.2023 - 02.2023
- Managed high-volume operations and inventory logistics, applying optimization principles to ensure efficiency and accuracy.
Education
Bachelor of Arts - Communication Studies
San Jose State University
San Jose, CA12.2023
Associate of Arts - Liberal Arts And Sciences
Santa Monica College
Santa Monica, CA05.2019
Skills
- B2B & B2C Strategy & Execution
- Client Retention & Growth
- Contract Negotiation & Conflict Resolution
- Cross-Functional Collaboration
- CRM Proficiency (HubSpot, Mondaycom)
- Lead Generation & Market Penetration
- Sales Forecasting & Pipeline Management
- Strategic Account Planning
Certification
- Social Media Marketing (Hootsuite)
- Product Management (Aha!)
- Generative AI (Microsoft)
- B2B Sales (LinkedIn Learning)
Timeline
Regional Sales Director
VoAIce: DealerCRM & OliviaAI
05.2026 - Current
Account Relationship Manager
TheCRM & OliviaAI
07.2023 - Current
Last Mile Delivery
Jitsu Logistics
05.2023 - 02.2023
Business Development Manager
TheCRM & OliviaAI
02.2023 - Current
Michelin Fine Dining Server
Orchard City Kitchen
10.2022 - 05.2023
Bachelor of Arts - Communication Studies
San Jose State University
Associate of Arts - Liberal Arts And Sciences
Santa Monica College