Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Cashier

Joshua Etienne

Margate,FL

Summary

Dedicated and versatile professional with a proven track record at Publix, excelling in customer service and inventory management. Demonstrated ability to enhance customer satisfaction and drive sales through effective communication and meticulous attention to detail. I am knowledgeable in using Microsoft Word, Excel, and Powerpoint and known for exceptional work ethic, reliability, and team collaboration.

Overview

6
6
years of professional experience

Work History

Cashier

Publix
10.2018 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Implemented loss prevention strategies, reducing instances of theft at checkout.
  • Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.

Education

Associate of Science - Health Services Management

Broward College
Fort Lauderdale, FL
05-2025

High School Diploma -

JP Taravella
Coral Springs, FL
05-2020

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Team collaboration
  • Customer service excellence
  • Reliability and punctuality
  • Written and verbal communication
  • Professionalism and courtesy
  • Proficient in [software]
  • Clear communication

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Cashier

Publix
10.2018 - Current

Associate of Science - Health Services Management

Broward College

High School Diploma -

JP Taravella
Joshua Etienne