Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Languages
References
Timeline
Generic

Joshua Exter

Placentia,CA

Summary

Results-driven professional with a proven track record in maximizing revenue and enhancing customer satisfaction. Expertise in sales, conflict resolution, and developing innovative marketing campaigns. Demonstrated ability to lead cross-functional teams and optimize brand presence across multiple channels. Committed to delivering exceptional client services and achieving organizational goals through effective communication and teamwork.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Digital Account Executive

Hibu
Placentia, CA
10.2024 - 07.2025
  • Generated weekly reports of key performance indicators including website traffic, leads, impressions.
  • Conducted competitive analysis of online presence to maintain market leadership.
  • Assisted with preparation of presentations, proposals, and budgets for potential clients.
  • Delivered customer service support by responding promptly to inquiries via email and phone.
  • Collaborated with internal stakeholders to establish advertising campaign budgets.
  • Represented company at conferences and trade shows, addressing questions on products and services.
  • Evaluated campaign performance against KPIs, offering strategic recommendations.
  • Analyzed user behavior data from Google Analytics to optimize campaigns for engagement and reach.

Auto Sales Representative

villa ford of orange
Orange, CA
06.2021 - 09.2024
  • Ensured compliance with company policies regarding direct sales activities.
  • Collaborated with marketing and operations teams on joint projects.
  • Greeted customers and responded to inquiries about vehicles.
  • Secured customer financing promptly in conjunction with finance department.
  • Provided exceptional customer service throughout buying process from initial contact to vehicle delivery.
  • Maintained knowledge of current sales promotions, payment policies, trade-in allowances, and warranties.
  • Negotiated vehicle prices based on customer needs and budget constraints.
  • Participated in promotional events to enhance dealership brand image.

Construction Worker

Exter Services
San Bernardino, CA
05.2016 - 05.2021
  • Inspected work areas for safety issues prior to task initiation.
  • Repaired damaged structures using wood and metal materials.
  • Ensured compliance with local building codes and regulations.
  • Measured distances accurately with tape measures and laser devices.
  • Performed carpentry tasks, including wall construction and door installation.
  • Transported materials between job sites using trucks and trailers.
  • Coordinated onsite activities with workers to enhance task efficiency.
  • Cleaned job sites daily by removing debris and hazardous materials.

Sales Manager

Peoria Nissan
Peoria, AZ
05.2014 - 05.2016
  • Delivered monthly reports on sales performance to management.
  • Analyzed customer behavior data to identify trends and develop actionable plans.
  • Trained and mentored junior sales personnel, enhancing team capabilities.
  • Collaborated with marketing to produce promotional materials for target customers.
  • Implemented process changes to optimize sales department workflow.
  • Managed daily operations of sales department, supervising staff effectively.
  • Cultivated relationships with key clients while maintaining existing customer base.
  • Executed strategic sales plans to expand customer base and revenue.

Used Car Sales Manager

Sands Chevrolet Glendale
Glendale, AZ
05.2011 - 05.2014
  • Researched market values of used cars to establish competitive pricing structures.
  • Developed relationships with local banks to offer financing options for customers.
  • Implemented a sales process that enhanced customer satisfaction and streamlined transactions.
  • Analyzed sales trends to identify improvement areas and focus on growth opportunities.
  • Coordinated with finance and service departments to ensure smooth transaction processes.
  • Mentored sales staff on techniques to overcome objections and achieve quotas.
  • Conducted performance reviews of sales personnel to maintain departmental goals.
  • Created marketing strategies to increase visibility of used car services in local markets.

District Sales Manager

UFC Gym
Scottsdale, AZ
01.2007 - 05.2011
  • Analyzed sales data to identify trends, developing targeted sales plans for assigned territory.
  • Developed and implemented strategies that increased market share and district profitability.
  • Created incentive programs to motivate sales teams, resulting in exceeding quotas.
  • Conducted regular reviews of employee performance, documenting improvement areas.
  • Generated detailed reports summarizing district operations, including financials and staffing levels.
  • Collaborated with marketing, finance, and human resources to ensure operational success.
  • Supervised a team of sales representatives, providing training and coaching for optimal performance.
  • Resolved customer complaints promptly while maintaining strong client relationships.

Education

Some College (No Degree) - Real Estate Law

Allied Schools
CA

Skills

  • Google Analytics and market research
  • Campaign analysis and performance reporting
  • Customer relationship management
  • Presentation development and strategic planning
  • Budget management and sales forecasting
  • Client acquisition and customer service
  • Communication skills and team collaboration
  • Competitive analysis and problem solving
  • Budget management
  • Team leadership
  • Negotiation techniques
  • Training and development
  • Client retention
  • Report generation

Affiliations

  • Wrestling, Boxing, Brazilian Jiujitsu, kickboxing, personal training

Accomplishments

  • youngest general manager to be promoted to the LA BOXING/UFC Gym Franchise companies
  • State champion for youth division of Mixed martial arts
  • Top sales in elementary school for fundraiser

Certification

  • occupation sales license
  • boating license

Languages

english
Native/ Bilingual

References

References available upon request.

Timeline

Digital Account Executive

Hibu
10.2024 - 07.2025

Auto Sales Representative

villa ford of orange
06.2021 - 09.2024

Construction Worker

Exter Services
05.2016 - 05.2021

Sales Manager

Peoria Nissan
05.2014 - 05.2016

Used Car Sales Manager

Sands Chevrolet Glendale
05.2011 - 05.2014

District Sales Manager

UFC Gym
01.2007 - 05.2011

Some College (No Degree) - Real Estate Law

Allied Schools

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