Joshua Farmer
Durham,CA
Summary
Reliable individual demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development.
Overview
16
16
years of professional experience
Work History
Assistant General Manager
Pizza Port Brewery Ocean Beach
San Diego, CA
03.2022 - Current
- Managed store cash intake with high accuracy and prepared daily bank deposits.
- Placed new inventory orders and oversaw correct restocking procedures to maintain operational output.
- Motivated and led team members to work together to achieve targets.
- Applied knowledge of coverage needs and individual employee strengths to produce successful team schedules.
- Resolved customer complaints in a timely manner while maintaining a professional demeanor.
Bartender
The Dog
San Diego, CA
08.2018 - Current
- Talked easily with patrons to build rapport and earn repeat business.
- Advertised, marketed and recommended drink options to guests.
- Used POS system to input orders, create checks and issue receipts.
- Balanced tills, handled cash, processed credit card payment batches and prepared bank deposits.
- Managed high volume of shift customers and while simultaneously assisting other guests.
Shift Manager
Woodstock's
San Diego, CA
11.2016 - 05.2021
- Upheld company standards and compliance requirements for operations and cleanliness.
- Positioned skilled staff in key areas throughout shift to optimize productivity.
- Directed employees through daily routines.
- Handled any customer complaints, questions and inquiries.
- Managed inventory and ordered new products when inventory was running low.
- Trained new employees on company policies, procedures, techniques and customer service standards.
CNC Operator
Henry Repeating Arms
Rice Lake, WI
10.2015 - 10.2016
- Operated Toyoda mill FH-400J, Haas lathe ST-30, mill EC-400, and VF-2SS.
- Changed out aging tools, fixtures and offsets.
- Performed routine maintenance on machines and monitored usage to reduce parts breakdown.
- Monitored and adjusted processes or equipment to improve quality and productivity.
- Set-up and operated lathes, mills and grinders to cut raw materials.
- Kept parts within close tolerances of design standards to maintain optimal quality.
Telesales Advisor
Straight Forward
Rice Lake, WI
04.2015 - 09.2015
- Responded to prospects' questions with persuasive communication skills and in-depth knowledge of available products and services.
- Used scripted sales strategies to converse with customers reached by manual dialing and automatic systems.
- Broke down objections using friendly, persuasive strategies.
- Worked well with automatic computer dialing and proprietary software to manage daily call loads.
- Contributed to team efforts by successfully accomplishing and exceeding daily sales goals.
Verizon Sales Representative
Rainbow Home Center
Rice Lake, WI
01.2014 - 04.2015
- Welcomed guests and asked open-ended questions to best determine which products would meet needs.
- Encouraged customers to consider purchasing accessories and warranties, resulting in successful upselling and cross-selling.
- Demonstrated and sold mobile devices to guests, showcasing latest product features and capabilities.
- Answered guest questions and walked through features of wireless devices to resolve confusion about device features.
- Listened to customer needs, chose appropriate products and spent time explaining each item's functions and features.
Flooring Sales Specialist
Menards
Rice Lake, WI
12.2012 - 11.2013
- Explained features and advantages of diverse flooring products to assist customers in making informed decisions.
- Helped customers choose between different flooring types such as carpet, hardwood and laminate.
- Offered information about pricing, payment and delivery options.
- Recommended merchandise to customers based on needs and preferences.
Cook
Taco Johns
Rice Lake, WI
09.2009 - 08.2012
- Followed proper food handling methods and maintained correct food temperature for high scores on health inspections.
- Restocked food items throughout shift to prepare necessary ingredients for cooking and timely service.
- Maintained consistent quality and high accuracy when preparing identical dishes every day.
- Kept stations stocked and ready for use to maximize productivity.
Education
Information Technology
Wisconsin Indianhead Technical College
2013
High School Diploma -
Rice Lake High School
2011
Skills
- Communication
- Time management
- Organizational skills
- Issue and conflict resolution
- Training and mentoring
- Multitasking and prioritization
- Goal-oriented
- Work ethic
- Reliable and trustworthy
- People skills
References
Dennis Huls, General Manager - Woodstock's
(858) 775-48547
Devin Schleigh, Friend/Co-worker
(951)634-2264
Andrew Monroe, Assistant Service Manager - Mossy Ford
(503) 910-3631
Timeline
Assistant General Manager
Pizza Port Brewery Ocean Beach
03.2022 - Current
Bartender
The Dog
08.2018 - Current
Shift Manager
Woodstock's
11.2016 - 05.2021
CNC Operator
Henry Repeating Arms
10.2015 - 10.2016
Telesales Advisor
Straight Forward
04.2015 - 09.2015
Verizon Sales Representative
Rainbow Home Center
01.2014 - 04.2015
Flooring Sales Specialist
Menards
12.2012 - 11.2013
Cook
Taco Johns
09.2009 - 08.2012
Information Technology
Wisconsin Indianhead Technical College
High School Diploma -
Rice Lake High School