Valentina Mazuera
Nashua,NH
Summary
Reliable professional skilled at coordinating supplies, records and schedules to keep office teams on-task and ready for daily demands. Proficient in using diverse software to produce professional spreadsheets, reports and correspondence. Positive, upbeat and service-oriented attitude toward completing tasks.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Office Clerk
Prudential Overall Supply
Nashua, NH
- Current
- Prepared invoices for customers based on their orders and payment terms.
- Provided administrative support such as typing documents, filing paperwork, photocopying, scanning documents, and faxing documents.
- Performed data entry tasks into various databases as needed.
- Answered phone calls in a professional manner and transferred calls accordingly.
Intake Coordinator
Amalgamated Medical Care Management, Inc.
Salem, NH
06.2023 - 04.2024
- Coordinated the intake process for new clients.
- Learned to work with jiva system, build new patients profiles, process faxes, call provider offices with medical decision and open outpatient pre certification processes.
Front Desk Receptionist
Chelian Orthodontics
Nashua, NH
04.2022 - 02.2023
- Here I translate to patients that only speak Spanish, take phone calls, reschedule appointments, schedule appointments, send out letters to other offices, send records, confirm appointments, cancel appointments, get new patients information and schedule them an appointment
- Collect payments, talk to patients about past due on their accounts, collect the past due amounts
- Performed data entry into computer systems to maintain accurate records of customer information.
Licensed Nursing Assistant (LNA)
Southern New Hampshire Medical Center
02.2021 - 12.2021
- I work on the floor with the patients taking care of them, there vitals and also on some other days I am at the desk answering phone calls, sending people down for testing, sending them to other hospitals and giving all the information to the ambulance personal, calling to make appointments for them, called to ask for medical records
Server/Waitress
Casa Blanca restaurant and la Santa tacos and tequilas
12.2018 - 01.2021
- At Casa Blanca I was also the manager and at la Santa a server here I learned how to communicate a lot with other people and specially when they don't like some thing know how to manage things so that way they don't get into big problems and much easier since I'm bilingual
- Organized storeroom inventory of supplies such as cups, napkins, straws.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
Education
High school diploma -
Liceo pino verde
Pereira, Risaralda11.2016
Skills
- Microsoft Office
- Bilingual
- Licensed nursing assistant
- Medical office experience
- Microsoft Excel
- Medical terminology
- Customer service
- Spanish
- Communication skills
- Computer skills
- Organizational skills
- Microsoft Word
- Time management
- English
- Microsoft Outlook
- Microsoft Powerpoint
- Office experience
- Typing
- Front desk
- Epic
- HIPAA
- Windows
- CPT coding
- Administrative experience
- EMR systems
- Patient care
- Hospital experience
- Vital signs
- Microsoft Access
- Medical Records
- Medical Scheduling
- ICD-10
- Medical receptionist
- Dental receptionist
- Intake
- Filing
- Patient service
- Data entry
- Dental office experience
- Office management
- Medical collection
- Medical coding
- Documentation review
Certification
Licensed nursing assistant
Additional Information
I know how to speak and write in Spanish and English. Have used Microsoft office programs since I was in high school and have used in different occasions during these years so know how to manage them very well. Know how manage epic, dolphin and jiva systems. Know about cpt codes and icd10
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Intake Coordinator
Amalgamated Medical Care Management, Inc.
06.2023 - 04.2024
Front Desk Receptionist
Chelian Orthodontics
04.2022 - 02.2023
Licensed Nursing Assistant (LNA)
Southern New Hampshire Medical Center
02.2021 - 12.2021
Server/Waitress
Casa Blanca restaurant and la Santa tacos and tequilas
12.2018 - 01.2021
Office Clerk
Prudential Overall Supply
- Current
High school diploma -
Liceo pino verde
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