Joshua Fisher
Aldie,VA
Summary
Driven and resourceful individual with knack for leadership and team collaboration. Possesses foundational knowledge of management principles and conflict resolution. Committed to fostering positive work environment and achieving organizational goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Manager in Training
Papa John's
09.2024 - Current
- Enhanced supervisory and leadership abilities by working closely with supervisor.
- Enhanced team performance by implementing effective training strategies and management techniques.
- Served as a mentor and resource for junior staff members by offering guidance, support, and encouragement in their professional development pursuits.
- Increased customer satisfaction levels by consistently monitoring service quality and addressing concerns promptly.
- Oversaw inventory management processes, maintaining adequate stock levels while minimizing waste and associated costs.
- Maximized productivity through regular performance evaluations, providing constructive feedback, and setting clear expectations for staff members.
Express Lane Associate
Harris Teeter
05.2022 - 08.2022
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Enhanced team productivity by streamlining communication and implementing efficient project management tools.
Education
Associates in Contract Management -
NOVA (Northern Virginia Community College)
11.2024
Skills
- Adaptability
- Empathy
- Integrity
- Leadership
- Fast Learner
- Reliability
- Quality management
- Technical skills
- Account management
- Staff leadership
- Customer service
- Marketing
Certification
- Introduction to Social Media Marketing, 11/01/22, https://coursera.org/share/5159b65550d071337f5f324a86d85d50, I am certified in Social Media Marketing from coursera. This allows me to manage social media accounts and run them accordingly.
- Driver's License, 07/01/21, 06/30/27
Additional Information
Has conversational fluency with American Sign Language
Assessments
- Administrative assistant/receptionist, Proficient, 07/01/23, Using basic scheduling and organizational skills in an office setting
- Work style: Reliability, Completed, 08/01/22, Tendency to be reliable, dependable, and act with integrity at work
- Attention to detail, Proficient, 07/01/23, Identifying differences in materials, following instructions, and detecting details among distracting information
- Work style: Reliability, Proficient, 08/01/24, Tendency to be reliable, dependable, and accountable at work
- Retail customer service, Proficient, 02/01/22, Responding to customer situations in a retail setting
- Warehouse safety, Proficient, 07/01/23, Using safe practices in a warehouse setting
Languages
English
Native or Bilingual
Japanese
Limited Working
American Sign Language
Limited Working
Timeline
Manager in Training
Papa John's
09.2024 - Current
Express Lane Associate
Harris Teeter
05.2022 - 08.2022
Associates in Contract Management -
NOVA (Northern Virginia Community College)