Specialized in client counseling and record maintenance, with a focus on sales strategy development and e-commerce management.
Overview
8
8
years of professional experience
Work History
E-COMMERCE TEAM LEAD
Trinity Church Supply
Erlanger, KY
08.2022 - Current
Developed and maintained relationships with customers and third-party buyers to promote church supply offerings.
Managed product orders by leveraging work-issued computer for streamlined purchasing operations.
Analyzed seasonal data to design effective marketing strategies that align with consumer behavior patterns.
Entered and organized marketing data to ensure accurate and efficient campaign execution.
Coordinated logistics for online order fulfillment and shipping to enhance customer satisfaction.
Crafted and dispatched informative emails to customers, enhancing overall communication effectiveness.
Analyzed market trends and implemented advertising campaigns to maximize reach and impact.
OUTDOOR YARD WORKER
Menards
Florence, KY
10.2019 - 07.2022
Worked with teammates to organize lumber yard.
Worked in all weather conditions to prepare pick up orders on time.
Assisted customers with location of product as well as loading product in vehicles.
Long days on feet and out in the field.
HOST
Olive Garden
Florence, KY
10.2017 - 10.2019
Worked with teammates to seat guests.
Communicated on the phone with customers to fulfill take out orders.
Produced a floor seating plan each shift.
Helped prepare take out orders.
Education
Bachelor of Arts - Communications Major, Organizational Leadership Minor
College of Informatics, Northern Kentucky University
Highland Heights, KY
Skills
Conducted comprehensive client counseling to develop tailored strategies for improved outcomes
Analyzed market trends and competitor activities to inform strategic sales development initiatives
Monitored and enforced compliance with confidentiality regulations and procedures
Crafted concise and impactful oral and written messages to ensure information clarity and understanding
Implemented effective e-commerce management practices to drive product visibility and increase market reach
Executed tasks using Microsoft Office tools, ensuring high-quality document creation and data management
Oversaw regular updates and organization of records to facilitate easy access and retrieval
Achieved efficient project outcomes through proficient use of Microsoft Office products for documentation and analysis Delivered high-quality presentations that effectively communicated key insights Optimized team collaboration by implementing best practices in document management
Oversaw strategic planning and execution of leadership development programs to empower team members
CAMPUS INVOLVEMENT
Participant, Younglife College, 2021 - Present
Timeline
E-COMMERCE TEAM LEAD
Trinity Church Supply
08.2022 - Current
OUTDOOR YARD WORKER
Menards
10.2019 - 07.2022
HOST
Olive Garden
10.2017 - 10.2019
Bachelor of Arts - Communications Major, Organizational Leadership Minor
College of Informatics, Northern Kentucky University