Joshua Fonseca
Miami,FL
Summary
Team-oriented Warehouse Coordinator committed to exemplary customer service and safe work environments. Experienced in coordinating workflow and delegating tasks. Works with upper management to resolve issues and advocates for employee needs. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills.
Overview
7
7
years of professional experience
Work History
Warehouse Floor Coordinator Salary $45,000
Best Buy
Miami Gardens, FL
2020.10 - Current
- 8Hrs+ 5 Days a week.
- Developed and implemented strategies such as a thoroughly inspected audit and well a monitored product handling to increase customer satisfaction and loyalty which resulted in less customer disappoints and more products being delivered not returned.
- Coached, mentored and trained team members with product handling, computer skills, audits, truck check-in process, and wrapping and sanitization products in order to improve their job performance.
- Conducted regular meetings with leaders to discuss progress and identify areas of improvement.
- Exercised good judgment and decision-making in escalating concerns and resolving issues such as employee behavior, delegating tasks to specific employees wherever help was needed, and keeping productivity at a high level.
- Led team meetings and one-on-one coaching sessions to continuously improve performance.
Warehouse Clerical Support Salary $37,000
Best Buy
Miami Gardens, FL
2020.01 - 2020.10
- 8hrs+ 5 Days a week.
- Received, unpacked and inspected incoming shipments of merchandise.
- Maintained accurate inventory records using computerized tracking system.
- Assisted with physical inventories as needed.
- Processed returns from customers and suppliers efficiently and accurately.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Labeled containers, container tags, or products using marking tools.
- Managed all shipping documents such as bills of lading, packing slips, invoices.
General Warehouse Worker Salary $26,000
Best Buy
Miami Gardens, FL
2019.08 - 2020.01
- 6Hours 5 Days week.
- Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
- Operated scanners, computers, and other equipment to track orders.
- Performed cycle counts to maintain accurate inventory records.
- Ensured safety protocols were followed at all times while operating machinery.
Server Salary $12,000
SUBWAY®Restaurants
Hialeah, FL
2017.03 - 2017.11
- 5Hours 5 Days a week.
- Assisted in training new servers.
- Provided excellent customer service to ensure satisfaction.
- Took orders from customers accurately and in a timely manner.
- Reconciled transactions at end of shift using appropriate forms and reports to verify accuracy of transactions.
- Operated cash register or POS system to receive payment by cash, check and credit card.
Education
High School Diploma -
Hialeah High School
Hialeah, FL2015-06
Skills
- Bilingual English / Spanish
- Leadership Skills
- Communication
- Public Speaking
- Critical Thinking and Decision Making Skills
- Computer Skills
- Customer Service
Timeline
Warehouse Floor Coordinator Salary $45,000
Best Buy
2020.10 - Current
Warehouse Clerical Support Salary $37,000
Best Buy
2020.01 - 2020.10
General Warehouse Worker Salary $26,000
Best Buy
2019.08 - 2020.01
Server Salary $12,000
SUBWAY®Restaurants
2017.03 - 2017.11
High School Diploma -
Hialeah High School