Summary
Overview
Work History
Education
Skills
Timeline
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Joshua Ford

Graduate Student
Chicago,IL

Summary

Talented Program Director skilled in handling administrative, operational and outreach program functions. Wears many hats to accomplish dynamic objectives. Ready to apply 5+ years of experience to new professional challenges with growth-oriented organization.

Overview

5
5
years of professional experience

Work History

Program Director

The Chicago Center For Torah And Chesed
06.2019 - 12.2022
  • Supervised program staff, managing and evaluating performance provide high-quality services to program participants.
  • Provided ongoing direction and leadership for program operations.
  • Developed and implemented program goals and objectives, establishing specific and measurable outcomes aligned with organization's overall mission.
  • Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
  • Trained staff during demonstrations, meetings, conferences, and workshops.
  • Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
  • Successfully raised over $300K in grants and crowdfunding to support program development and budget.
  • Expanded department from a solo operation to a fully staffed team of 10 professionals.
  • Developed and implemented a comprehensive therapeutic database, cataloging information on over 500 therapists and resources.
  • Introduced outcomes-based research metrics to improve feedback collection and assessment of referral effectiveness.
  • Cultivated collaborative relationships with treatment programs and hospitals both regionally and nationally, enhancing service provision for our client base.
  • Provided crisis intervention and client advocacy in collaboration with mental health professionals.
  • Collaborated with database developers and coders to design and implement an electronic database system.

Assistant Program Manager

Areivim Taskforce
08.2017 - 06.2019
  • Oversaw volunteer assignments to handle programming demands.
  • Collaborated with various teams to uncover issues, identify applicable solutions, and offer guidance.
  • Developed proposals and operational plans within assigned area.
  • Used skills such as active listening and collaborative problem-solving daily to connect with patients and address concerns.
  • Collaborated with our clinical advisors to evaluate risk client or others by assisting in gathering information and conducting assessments.
  • Worked with qualified mental health professionals to implement safety plans to lower risk of crisis and intervened in specific manners outlined by procedures.

High School English and Language Arts Teacher

Yeshiva Toras Chaim
08.2017 - 06.2019
  • Promoted effective verbal and written communication through listening, speaking, reading and writing practice.
  • Encouraged independent thought, good judgment and expression of original ideas.
  • Completed in-service and additional training to maintain professional growth.
  • Evaluated academic skills of each student through verbal assessments, graded assignments and standardized tests.
  • Cultivated relationships with parents for complete support network.
  • Worked with administrators on behavioral issues to support needs of students.
  • Helped students develop academic, social and emotional skills for long-term success.
  • Promoted culture of inclusion, respect and collaboration in classroom.
  • Assisted in development of extracurricular activities and special events.

Mental Health Technician

Maxim Healthcare
04.2018 - 08.2018
  • Performed scheduled patient safety checks and documented results to establish patients' well-being.
  • Applied de-escalation and limit-setting techniques to promote patient cooperation.
  • Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
  • Developed and maintained positive relationships with clients to create safe and supportive environment.
  • Developed written plan of services in conjunction with program participants.
  • Evaluated diagnostic data to determine eligibility and needed services.
  • Consulted with other staff members regarding treatment plans as deemed appropriate by team leader.
  • Encouraged patients to discuss experiences in group and individual settings.
  • Worked collaboratively with other mental health professionals to provide consistent care and minimize diversion.
  • Worked effectively in fast-paced environments.
  • Worked well in a team setting, providing support and guidance.

Education

Master of Science - Marriage And Family Therapy

Capella University
Minneapolis, MN
01.2025

Bachelor of Arts - Psychology

Touro College
Skokie
07.2017

Skills

  • Policy and Procedure Improvements
  • Partnership Development
  • Safety Planning
  • Crisis Handling
  • Trauma Informed Care Framework
  • Confidential Records
  • Inbound Call Management
  • Documentation Skills
  • Alliance Building
  • Client Advocacy
  • Client Education
  • Case Management

Timeline

Program Director

The Chicago Center For Torah And Chesed
06.2019 - 12.2022

Mental Health Technician

Maxim Healthcare
04.2018 - 08.2018

Assistant Program Manager

Areivim Taskforce
08.2017 - 06.2019

High School English and Language Arts Teacher

Yeshiva Toras Chaim
08.2017 - 06.2019

Master of Science - Marriage And Family Therapy

Capella University

Bachelor of Arts - Psychology

Touro College

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Joshua FordGraduate Student