Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Joshua Foster

8335 Jensen Trail Gainesville,GA

Summary

Knowledgeable with comprehensive background in network infrastructure and troubleshooting. Adept at implementing robust network solutions while maintaining high levels of security and performance. Demonstrated expertise in network configuration and problem resolution, showcasing strong analytical and communication skills.

Networking professional prepared for this role with solid foundation in configuring and maintaining complex network systems. Known for achieving reliable and secure network environments through innovative solutions. Focuses on team collaboration and adaptability, ensuring seamless operations and continuous improvement. Possesses proficiency in network protocols, firewall management, and technical support.

Networking professional with substantial experience in designing, implementing, and maintaining complex network infrastructures. Strong focus on team collaboration and achieving measurable results. Skilled in network security, troubleshooting, and performance optimization. Adaptable and reliable, consistently meeting organizational needs and driving continuous improvement.

Experienced with network infrastructure design, implementation, and maintenance. Utilizes advanced troubleshooting techniques to resolve issues efficiently, ensuring minimal downtime. Knowledge of network security measures and protocols, providing strong foundation for safeguarding data and systems.

Agile Network Planner proficient at creating resilient, optimized infrastructures to suit customer needs. Incorporates business process requirements and budgetary concerns to design perfectly tailored hardware and software deployments. Eager to work alongside customers to develop perfect solutions and ideal network construction results.

Successful at completing new installations, updates and configuration of network components. Experienced in setting up devices, troubleshooting issues and optimizing settings. Knowledgeable about maintaining current software and hardware to meet user needs.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Compassionate and dependable caregiver with extensive experience at Self Employed Services, enhancing client well-being through personalized care plans and emotional support. Proven ability in daily living assistance and effective communication, fostering strong relationships with clients and families. Recognized for implementing safety strategies and promoting independence, ensuring optimal health outcomes.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Care Giver

Self Employed Services
06.2021 - Current
  • Provided compassionate care and support to clients in daily living activities.
  • Assisted clients with mobility challenges, ensuring safety and comfort during transitions.
  • Administered medication and monitored health conditions as per care plans.
  • Developed personalized care plans based on individual client needs and preferences.
  • Coordinated with family members and healthcare professionals for comprehensive care delivery.
  • Maintained accurate records of client progress and communicated updates effectively.
  • Trained new caregivers on best practices in personal care and client interaction.
  • Implemented strategies to enhance client engagement and well-being through social activities.
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
  • Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Assisted patients with self-administered medications.
  • Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
  • Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Prepared nutritious meals according to dietary restrictions, supporting clients'' overall health through balanced nutrition.
  • Coordinated closely with family members regarding updates on patient conditions or concerns that arose during the course of caregiving duties.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Managed patient appointments and transportation needs, ensuring punctual arrival at medical visits and other engagements.
  • Implemented fall prevention strategies within the home environment by identifying hazards or obstacles that posed risk to patient safety.
  • Assisted in rehabilitation exercises as prescribed by medical professionals, guiding patients towards improved mobility and function.
  • Collaborated with healthcare team members to develop personalized care plans for each client, resulting in tailored support and improved wellbeing.
  • Developed engaging recreational activities tailored to individual interests and abilities, boosting mental stimulation for patients throughout their day-to-day lives.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Assisted with daily living activities, running errands, and household chores.
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Transported clients to and from medical appointments with safety and efficiency.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Handled incoming mail, bills and invoices and completed appropriate actions.
  • Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
  • Identified needs and coordinated plans for travel and out-of-town functions.

Senior Recruit Trainer

Support.Com In
07.2013 - 06.2021
  • Developed training materials to enhance employee onboarding and skill development.
  • Facilitated interactive workshops to improve team performance and engagement.
  • Assessed training needs and created tailored programs for diverse learner groups.
  • Collaborated with management to align training initiatives with organizational goals.
  • Monitored participant progress and provided constructive feedback for improvement.
  • Implemented technology-based solutions to streamline training processes and documentation.
  • Evaluated program effectiveness through participant surveys and performance metrics.
  • Mentored junior trainers in instructional design and delivery techniques.
  • Mentored new hires, resulting in stronger staff development and increased productivity.
  • Provided one-on-one mentoring to help individuals reach their full potential within the organization.
  • Coached employees on best practices, providing constructive feedback to support their professional growth.
  • Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
  • Collaborated with subject matter experts to create accurate training content.
  • Enhanced trainee engagement through interactive workshops and hands-on activities.
  • Delivered dynamic presentations to facilitate learning and retention among diverse audiences.
  • Facilitated team-building exercises to foster collaboration between department members.
  • Promoted a culture of continuous learning by advocating for professional development opportunities.
  • Streamlined processes for creating, updating, and distributing training materials, resulting in significant time savings for staff members involved in these tasks.
  • Conducted comprehensive needs assessments to identify gaps in knowledge and skills, informing future program development.
  • Developed customized training materials for various industries, ensuring relevance to the target audience.
  • Contributed to the retention of top talent by providing employees with the resources and support necessary to excel in their roles.
  • Conducted comprehensive needs assessments for tailored training programs, enhancing employee performance.
  • Led cross-functional team to update training curricula, keeping pace with industry changes.
  • Improved learning outcomes with application of adult learning principles in all training programs.
  • Enhanced training accessibility, converting traditional materials into e-learning formats.
  • Implemented gamification techniques in training sessions, boosting learner engagement and participation.
  • Optimized training delivery schedules, accommodating diverse learning styles and work commitments.
  • Engaged with subject matter experts to ensure training content accuracy and relevance.
  • Customized leadership development programs, resulting in marked increase in leadership capabilities across departments.
  • Promoted culture of continuous improvement by initiating regular training feedback loops.
  • Designed and implemented continuous learning platform, ensuring knowledge retention and skill development.
  • Elevated participant engagement by developing interactive training modules.
  • Increased employee competency with creation of targeted skill development paths.
  • Boosted training session effectiveness with integration of multimedia tools.
  • Streamlined onboarding process, reducing new hire ramp-up time.
  • Pioneered mentorship program, fostering professional growth and development.
  • Advanced organizational goals through strategic development of training initiatives aligned with company objectives.
  • Revolutionized safety training, significantly reducing workplace accidents.
  • Developed comprehensive evaluation system to measure training effectiveness and inform future improvements.
  • Facilitated workshops on advanced communication skills, significantly improving team collaboration.
  • Analyzed training data to identify trends and areas for improvement, leading to more targeted training efforts.
  • Provided coaching and mentoring to employees.
  • Trained and mentored Number new personnel hired to fulfill various roles.
  • Established and maintained quality control standards.
  • Analyzed and evaluated training effectiveness and program outcomes.
  • Utilized variety of instructional design methodologies to create effective learning experiences.
  • Conducted needs assessments to identify gaps in performance and develop targeted learning solutions.
  • Developed job-specific competencies and performance standards.
  • Built and maintained professional relationships with vendors and suppliers.
  • Developed lesson plans, instructional materials and written practice tests for Type and Type training courses.
  • Developed and implemented successful onboarding program.
  • Created and oversaw Type training programs for operations.
  • Developed and executed performance management programs to increase employee engagement and productivity.
  • Wrote training manuals for Type employees and Type positions according to strict company guidelines and Type protocols.
  • Identified workers with specific skill sets to recommend for promotions or raises, increasing internal hiring Number%.

Senior Tech Lead and Sales Lead

OfficeMax
05.2010 - 06.2013
  • Led cross-functional teams to design and implement technology solutions enhancing operational efficiency.
  • Developed and executed technical strategies aligning with organizational goals and improving service delivery.
  • Mentored junior developers, fostering skill development and enhancing team performance through knowledge sharing.
  • Analyzed system performance metrics, identifying areas for improvement that informed strategic technology upgrades.
  • Assessed project milestones and team performance to keep staff on-task.
  • Established a positive work culture within the technical team through transparent communication channels and motivational leadership tactics.
  • Fostered a culture of innovation within the technical team by encouraging experimentation with cutting-edge technologies and tools.
  • Continuously refined project management methodologies within the team through iterative process improvements, achieving increased efficiency in project delivery timeframes.
  • Developed strategic roadmaps for technology initiatives aligned with organizational goals while maintaining focus on resource allocation efficiency.
  • Collaborated with cross-functional teams to design and implement innovative technical solutions, fostering streamlined communication channels and efficient problem resolution.
  • Improved employee retention rates within the technical team by promoting professional growth opportunities such as training programs or mentorship arrangements.
  • Led the development and execution of end-to-end testing strategies for complex projects, ensuring high-quality deliverables that met client expectations.
  • Developed technical solutions to diverse operational problems.
  • Provided educational expertise and mentoring to junior team members.
  • Improved systems with addition of new features and infrastructure.
  • Managed life cycle replacement of hardware and software.
  • Identified computer hardware and network system issues, performing troubleshooting techniques for remediation.
  • Led technical upgrade projects for clients by working and coordinating with consultants and developers for integrations.
  • Oversaw development and implementation of improvements to support network operations.
  • Analyzed network security and current infrastructure, assessing areas in need of improvement.
  • Led team to exceed sales targets through effective coaching and performance management.
  • Implemented process improvements that streamlined operations and increased overall store efficiency.
  • Fostered strong relationships with key clients, resulting in improved customer loyalty and repeat business.
  • Mentored junior sales associates, improving team productivity and individual skill sets through targeted guidance.
  • Utilized CRM software to track customer interactions and optimize follow-up strategies for lead conversion.
  • Trained, coached, and mentored new sales associates for maximum performance.
  • Provided ongoing coaching to team members, fostering a supportive environment that encouraged professional growth and skill development.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Up-sold and cross-sold products effectively, driving sales and increasing revenue.
  • Cultivated a high-performance culture within the team by setting clear expectations, providing regular feedback, and recognizing achievements.
  • Delivered exceptional customer service by addressing concerns promptly and offering tailored solutions to meet clients'' needs.
  • Exceeded sales targets consistently through proactive prospecting, relationship-building, and closing deals.
  • Established strong rapport with clients through active listening techniques, understanding their unique needs and proposing tailored solutions.
  • Orchestrated seamless product transitions, minimizing customer disruptions.
  • Developed comprehensive training programs for new hires to enhance team capabilities and performance.
  • Streamlined sales processes to improve efficiency, applying advanced CRM tools.
  • Coordinated cross-functional teams for product launches, ensuring alignment with sales goals.
  • Tailored sales pitches to diverse customer needs, enhancing conversion rates.
  • Enhanced team morale and cohesion through regular motivational sessions and incentives.
  • Increased sales team productivity by implementing strategic customer engagement tactics.
  • Enhanced customer satisfaction with personalized follow-up strategies.
  • Fostered culture of continuous improvement, conducting regular performance reviews.
  • Empowered sales team with data-driven insights, facilitating informed decision-making.
  • Drove customer retention rates up, establishing robust loyalty program.
  • Achieved consistent sales growth, setting and monitoring ambitious sales targets.
  • Trained new employees on customer service, money handling and organizing strategies.
  • Set and achieved company defined sales goals.
  • Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
  • Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Informed customers of promotions to increase sales productivity and volume.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Selected correct products based on customer needs, product specifications and applicable regulations.
  • Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
  • Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Maintained current knowledge of evolving changes in marketplace.
  • Presented professional image consistent with company's brand values.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Contributed to team objectives in fast-paced environment.
  • Developed, maintained and utilized diverse client base.
  • Achieved or exceeded company-defined sales quotas.
  • Met with customers to discuss and ascertain needs, tailor solutions and close deals.
  • Built relationships with customers and community to promote long term business growth.
  • Met existing customers to review current services and expand sales opportunities.
  • Stayed current on company offerings and industry trends.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Recorded accurate and efficient records in customer database.
  • Attended monthly sales meetings and quarterly sales trainings.
  • Monitored service after sale and implemented quick and effective problem resolutions.

Senior Technical Lead

Geek Squad - Best Buy
09.2009 - 05.2010
  • Led cross-functional teams to enhance technical support processes and improve customer satisfaction.
  • Developed training programs to upskill staff on new technologies and troubleshooting techniques.
  • Oversaw implementation of technical solutions for client issues, ensuring timely resolution and service excellence.
  • Streamlined workflow processes, resulting in improved efficiency and reduced turnaround times for service requests.

Education

Bachelor of Science -

Lanier Technical College
Oakwood, GA

Skills

Respectful and compassionate

Certification

A+, Network +, MSCP

Timeline

Care Giver

Self Employed Services
06.2021 - Current

Senior Recruit Trainer

Support.Com In
07.2013 - 06.2021

Senior Tech Lead and Sales Lead

OfficeMax
05.2010 - 06.2013

Senior Technical Lead

Geek Squad - Best Buy
09.2009 - 05.2010

Bachelor of Science -

Lanier Technical College
Joshua Foster