Joshua Fowler
Fort Scott,KS
Summary
Dynamic Auto Mechanic and former Service Manager at Walmart with a strong work ethic and exceptional problem-solving skills. Proven track record in enhancing customer satisfaction and improving operational efficiency. Skilled in engine rebuilds and utilizing advanced diagnostic tools to deliver high-quality repairs across various automotive systems.
Overview
10
10
years of professional experience
Work History
Auto Mechanic/Owner
Fowlers Auto Repair
Fort Scott, KS
01.2023 - Current
- Diagnosed vehicle issues using advanced diagnostic tools and equipment.
- Performed routine maintenance services, including oil changes and tire rotations.
- Assisted in repairs of various automotive systems, ensuring high-quality outcomes.
- Collaborated with team members to streamline workflow processes and enhance service efficiency.
- Improved vehicle performance by diagnosing and repairing a wide range of automotive issues.
- Enhanced customer satisfaction by providing timely and accurate repair services for various makes and models.
Service Manager
Walmart
Fort Scott
09.2021 - 12.2022
- Oversaw daily operations to ensure compliance with company policies and procedures.
- Managed inventory levels, reducing waste through effective stock management techniques.
- Developed training programs for staff to enhance customer service skills and operational efficiency.
- Collaborated with cross-functional teams to improve store layout and product placement strategies.
- Monitored performance metrics, identifying areas for improvement and implementing corrective actions accordingly.
- Resolved customer complaints in professional and timely manner.
- Managed a team of technicians, ensuring timely completion of projects and high-quality workmanship.
Assistant Manager
O’Reilly
Fort Scott
06.2016 - 09.2021
- Assisted in daily operations to support team efficiency and workflow.
- Coordinated scheduling efforts to ensure optimal staff coverage and service quality.
- Maintained accurate records of inventory and supplies for effective resource management.
- Collaborated with team members to streamline communication and improve task execution.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Education
Fort Scott High School
Fort Scott, KSSkills
- Customer service
- Time management
- Problem-solving
- Hand and power tools
- Installing equipment
- Engine rebuilds
- Strong work ethic
Timeline
Auto Mechanic/Owner
Fowlers Auto Repair
01.2023 - Current
Service Manager
Walmart
09.2021 - 12.2022
Assistant Manager
O’Reilly
06.2016 - 09.2021
Fort Scott High School