Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joshua Fox

Dearborn,MI

Summary

Dynamic leader with a proven track record at Kinder Morgan Energy Partners, enhancing production efficiency and crew productivity. Expert in machinery operations and customer relations, I excel in troubleshooting and problem-solving, significantly boosting operational outcomes. My approach fosters team collaboration and drives continuous improvement, achieving notable advancements in safety and performance.

Overview

25
25
years of professional experience

Work History

Owner's Representative

Self Employed Services
02.2023 - Current
  • Collected, arranged, and input information into database system.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Gathered, organized and input information into digital database.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Generated reports detailing findings and recommendations.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Developed effective improvement plans in alignment with goals and specifications.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Frequently inspected production area to verify proper equipment operation.
  • Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
  • Devised and implemented processes and procedures to streamline operations.
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Production Process Operator

Kinder Morgan Energy Partners
10.2022 - 04.2023
  • Participated in continuous improvement programs to drive innovation and optimize overall operational efficiency across the facility.
  • Improved product quality by rigorously adhering to standard operating procedures and implementing quality checks.
  • Collaborated with cross-functional teams for smooth workflow coordination and timely order fulfillment.
  • Consistently met or exceeded daily quotas while maintaining excellent attention-to-detail in all aspects of the production process.
  • Collaborated closely with engineers on various process improvements that led to significant reductions in equipment downtime.
  • Streamlined communication channels between departments, ensuring better information flow throughout the organization which resulted in improved decisionmaking.
  • Fostered a strong safety culture within the organization by modeling responsible behavior and advocating for adherence to all applicable regulations and standards.

Account Supervisor

SMX Staffing
10.2020 - 02.2021
  • Resolved conflicts between clients and internal teams, fostering a positive working environment focused on collaboration.
  • Coordinated with creative teams to develop innovative advertising campaigns that exceeded client expectations.
  • Tracked expenses with [Software] spreadsheets and reported on client budgets.
  • Managed high-priority accounts with exceptional attention-to-detail and commitment to achieving desired outcomes.
  • Delivered timely reports on campaign performance, providing actionable insights for improvements.
  • Spearheaded initiatives aimed at improving internal workflows, leading to more efficient project completion timelines.
  • Managed budget allocation and monitoring, ensuring optimal resource allocation for maximum ROI.
  • Partnered with account team director to drive long-term account planning, growth, and success.
  • Established trust with clients by maintaining open lines of communication and promptly addressing concerns or issues.
  • Acted as team leader to implement integration of agency disciplines in scientific, media, art, copy, accounting, production and creative fields of application.
  • Managed crisis situations with diplomacy, minimizing impact on client trust and project timelines.
  • Increased account retention rates through proactive engagement and understanding of client needs.
  • Wrote professional business correspondence and produced reports detailing updates.

Manager of Operations

Gladuex Energy
09.2019 - 09.2020
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.
  • Improved customer satisfaction ratings by ensuring prompt resolution of issues and concerns.
  • Ensured compliance with industry regulations, maintaining a safe working environment for staff members.
  • Optimized inventory control procedures to minimize stockouts and excess inventory levels.
  • Evaluated employee performance regularly, promoting professional growth opportunities through coaching methods.
  • Directed resource allocation efforts, maximizing utilization of personnel, materials, and equipment resources for efficient operations management.
  • Managed cross-functional teams for successful project completion and timely delivery.
  • Partnered with vendors and suppliers to effectively manage and budget.
  • Championed the adoption of new technologies and digital transformation initiatives to streamline operations, enhance data-driven decision-making capabilities, and ultimately boost overall organizational performance levels.
  • Analyzed sales data to identify trends and areas for expansion, contributing to strategic planning and growth.
  • Coordinated with IT department to upgrade inventory management software, reducing errors and saving time.
  • Initiated cost-saving initiative by optimizing resource allocation, which significantly reduced operational expenses.

Crew Leader

Kinder Morgan Energy Partners
03.2017 - 09.2019
  • Trained employees in time management and proper ways to complete job duties.
  • Maintained a safe working environment by enforcing strict adherence to safety guidelines and promptly addressing potential hazards.
  • Monitored team members to verify work quality and address concerns.
  • Served as the primary point of contact between crew members and upper management, relaying important information as necessary.
  • Provided ongoing training and support for new hires, ensuring they were well-equipped to perform their duties effectively.
  • Instructed crew members in safe work practices and methods to reduce work-related injuries.
  • Communicated effectively with upper management, team members, and customers to keep everyone informed.
  • Boosted customer satisfaction by ensuring that all crew members provided high-quality service in line with company standards.
  • Enhanced team productivity by implementing efficient work processes and providing clear guidance for crew members.
  • Pitched in to help with various job tasks, fill in for sick employees and complete projects.
  • Handled employee scheduling, balancing workload while accommodating individual preferences and availability.
  • Settled crew member disputes by addressing problems quickly and providing successful mediation.
  • Implemented quality control measures to ensure consistent results across all completed tasks and projects.
  • Provided expert guidance and support to crew members when faced with complex challenges or difficult decisions, fostering a solutions-oriented approach in the workplace.
  • Streamlined workflow processes to reduce downtime and increase overall productivity within the team.
  • Collaborated with management to develop strategies for achieving company goals, such as increasing efficiency or improving customer service.
  • Generated and analyzed weekly reports to track crew performance and identify areas of improvement.
  • Managed resources efficiently, ordering supplies as needed and keeping track of inventory levels.
  • Monitored operating machinery to assess progress, adjust settings, and maintain production speeds.
  • Organized regular team meetings to discuss progress, address concerns, and ensure that all crew members were aligned with project goals.
  • Led by example, demonstrating commitment and professionalism in all aspects of work, thereby elevating overall team performance.
  • Boosted crew morale and productivity through effective leadership and regular feedback sessions.

Production Process Operator

Kinder Morgan Energy Partners
07.2006 - 07.2014
  • Improved product quality by rigorously adhering to standard operating procedures and implementing quality checks.
  • Collaborated with cross-functional teams for smooth workflow coordination and timely order fulfillment.
  • Consistently met or exceeded daily quotas while maintaining excellent attention-to-detail in all aspects of the production process.
  • Increased production output with effective scheduling, equipment maintenance, and resource allocation.
  • Managed multiple simultaneous projects within tight deadlines while consistently meeting or exceeding expectations for quality and timeliness.
  • Maintained accurate records of inventory levels, ensuring sufficient materials were available for uninterrupted production activities.
  • Enhanced production efficiency by optimizing machine settings and streamlining processes.
  • Trained new employees on machine operation, safety procedures, and company policies, fostering strong teamwork and efficient performance from all team members.
  • Adapted swiftly to changing priorities without compromising performance or sacrificing attention to detail during critical phases of each project''s execution cycle.
  • Reduced waste in manufacturing operations through close monitoring and proactive problemsolving.
  • Implemented safety protocols to maintain a secure work environment, minimizing accidents and incidents on the production floor.
  • Conducted regular equipment evaluations to identify areas for improvement, resulting in reduced downtime and increased productivity.
  • Assisted in troubleshooting mechanical issues, resolving problems promptly to minimize disruptions in the production line.
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Complied with company and OSHA safety rules and regulations.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
  • Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
  • Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
  • Made sure that products were produced on time and are of good quality.
  • Met production targets and tight deadlines by collaborating closely with team members.
  • Trained new production staff members on safe and efficient production procedures and proper machine operations.
  • Inspected products and machines to maintain quality and efficiency.
  • Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
  • Examined incoming materials and compared to documentation for accuracy and quality.
  • Calibrated machines to maintain required productivity levels and adherence to quality standards.

Downstream Process Operator

Kinder Morgan Energy Partners
09.1999 - 07.2014
  • Maintained a high level of safety awareness, adhering to all regulatory guidelines and participating in regular safety meetings.
  • Boosted overall production yield through careful monitoring of filtration processes, making necessary adjustments as needed.
  • Contributed to cost reduction initiatives by identifying areas for improvement within the downstream process and recommending solutions.
  • Fostered open communication channels among team members to promote timely issue resolution and enhance overall productivity.
  • Reduced downtime by conducting routine maintenance checks and implementing preventative measures for equipment failure.
  • Met quality standards by conducting final visual inspections and labeling finished goods.
  • Performed periodic calibration checks on equipment, helping maintain accurate measurements throughout the downstream process.
  • Supported continuous improvement efforts by participating in root cause analysis investigations for deviations or incidents within the downstream area.
  • Provided accurate documentation of daily activities, ensuring effective record-keeping and compliance with industry regulations.
  • Achieved consistent on-time delivery of products through diligent scheduling, coordination, and communication with other departments.
  • Safeguarded environmental compliance by properly disposing of hazardous materials according to established protocols.
  • Assisted in training new employees on proper procedures, contributing to a knowledgeable and skilled workforce.
  • Assisted with line tooling changes, start-ups, shutdowns and down-streamed equipment set-up.
  • Developed comprehensive standard operating procedures, reinforcing consistency and quality throughout the downstream process.
  • Tracked quantity of units produced from production line.
  • Collaborated with cross-functional teams to improve overall process efficiency.
  • Embraced culture of safety and communicated about unsafe conditions, acts or injuries.
  • Ensured product quality by closely monitoring and adjusting process parameters during the purification stage.
  • Enhanced production efficiency by optimizing downstream process operations and monitoring equipment performance.
  • Quickly shut down equipment in emergency situations following protocols.
  • Monitored compliance with plant procedures, safety, and sanitation protocols as well as government regulation.
  • Managed and monitored processes and machine systems by observing readings on control boards.

Education

High School Diploma -

Open Campus High School
Virginia Beach, VA
06-1995

Skills

  • Social media strategy
  • Machine setup
  • Customer relations
  • Customer service
  • Crew oversight
  • Performance monitoring
  • Machinery operations
  • Problem-solving abilities
  • Troubleshooting skills
  • Heavy machinery operation

Timeline

Owner's Representative

Self Employed Services
02.2023 - Current

Production Process Operator

Kinder Morgan Energy Partners
10.2022 - 04.2023

Account Supervisor

SMX Staffing
10.2020 - 02.2021

Manager of Operations

Gladuex Energy
09.2019 - 09.2020

Crew Leader

Kinder Morgan Energy Partners
03.2017 - 09.2019

Production Process Operator

Kinder Morgan Energy Partners
07.2006 - 07.2014

Downstream Process Operator

Kinder Morgan Energy Partners
09.1999 - 07.2014

High School Diploma -

Open Campus High School

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Joshua Fox