Joshua Franco
Ventura,CA
Summary
Dedicated and versatile hospitality professional with a strong background in culinary service, customer care, and team collaboration. Currently serving as a Line Cook & Prep Cook at Ivy Park, preparing meals for assisted living and memory care residents with precision, efficiency, and compassion. Experienced in both front-of-house and back-of-house operations, including bartending training, event service, and customer-facing roles. Recognized for delivering excellent service with a positive attitude, adapting quickly to new environments, and supporting team success in high-pressure settings.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Line Cook
Ivy Park
Simi Valley, CA
11.2024 - Current
- Prepare and serve breakfast, lunch, and dinner for assisted living and memory care residents.
- Execute both line service and prep duties with efficiency and attention to detail.
- Customize meals to accommodate special diets and individual resident needs.
- Maintain consistency, quality, and safe food-handling practices in a high-volume kitchen.
Server
National Bar Staffing
Thousand Oaks
09.2024 - 11.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Kennel Attendant/Vet Assistant
Arroyo Vista Veterinary Hospital
476 W Los Angeles Ave Moorpark, CA 93021
02.2023 - 08.2024
- Improved patient care by assisting veterinarians with examinations and treatments.
- Enhanced clinic efficiency by maintaining clean and organized treatment areas, surgical suites, and kennels.
- Promoted a safe environment for both staff and patients by adhering to strict sanitation protocols in all work areas.
Assistant Commercial Sales Manager
AutoZone
1774 E Thousand Oaks Blvd. Thousand Oaks, CA 91362
08.2014 - 02.2023
- Bolstered sales and inventory management by effectively controlling daily parts program activities.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Trained team members in successful strategies to meet operational and sales targets.
- Developed and implemented new procedures for improving inventory control and reducing time required locating parts by modifying part numbers and locations.
- Recorded information, shortages and discrepancies to keep records current and accurate.
- Analyzed inventory to identify excess, slow-moving and obsolete inventory and oversaw disposition.
Prep Line Cook
Mouthful Eatery
Thousand Oaks, CA
12.2018 - 05.2019
- Worked closely with other line cooks to ensure consistency across all stations, delivering a cohesive dining experience for guests.
- Utilized strong multitasking skills to effectively manage multiple orders at once while ensuring high-quality output and timely service.
- Managed multiple tasks simultaneously while maintaining attention to detail, ensuring accuracy in food preparation and presentation.
- Provided excellent customer service by swiftly addressing any concerns or special requests from guests regarding dietary restrictions or preferences.
Warehouse Associate
Topaz Distribution
2280 Ward Ave. Simi Valley, CA 93065
05.2013 - 07.2014
- Prepared orders for shipment by systematically picking, packing and labeling merchandise.
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Performed inventory control, such as counting and stocking merchandise.
- Manually loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
- Wrapped pallets in shrink wrap prior to loading.
Prep Cook
Barton’s Steak & Seafood
1627 E Los Angeles Ave Simi Valley, CA 93065
12.2012 - 05.2013
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Education
Bartending
National Bartending School
Thousand Oaks, CACulinary Arts
Culinary Arts Institute @ LA Mission College
Sylmar, CA05.2018
Skills
- Critical Thinking and Problem Solving
- Customer Relations and Support
- Staff Training and Team Leadership
- Sales and Inventory Management
- Cash Register Operations and Payment Processing
- Multitasking in High-Pressure Environments
- Food and Beverage Service
- Safety and Sanitation Protocols
- Automotive Knowledge and Parts Management
- Database Administration and Document Control
- Cleaning, Sanitizing, and Organization Techniques
- Workflow Optimization
- Multi-Line Telephone Systems
Certification
- Sanitation and Safety
- Baking Specialist 1
- Baking Specialist 2
- Culinary Specialist 1
- ServSafe Certification
- Completed Human resources and management course
- Completed Nutrition Course
Timeline
Line Cook
Ivy Park
11.2024 - Current
Server
National Bar Staffing
09.2024 - 11.2024
Kennel Attendant/Vet Assistant
Arroyo Vista Veterinary Hospital
02.2023 - 08.2024
Prep Line Cook
Mouthful Eatery
12.2018 - 05.2019
Assistant Commercial Sales Manager
AutoZone
08.2014 - 02.2023
Warehouse Associate
Topaz Distribution
05.2013 - 07.2014
Prep Cook
Barton’s Steak & Seafood
12.2012 - 05.2013
Bartending
National Bartending School
Culinary Arts
Culinary Arts Institute @ LA Mission College