Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Joshua Gaines

Chicago,IL

Summary

Results-oriented executive assistant with 5 years of experience supporting high-level executives. Successfully managing complex calendars, coordinating travel arrangements, and organizing meetings. Exceptional organizational and communication skills, combined with a strong attention to detail, ensure efficient and seamless operations. Committed to providing top-notch administrative support in a fast-paced and dynamic environment.

Overview

6
6
years of professional experience

Work History

Guest Service Representative

Williams Lea Tag
10.2024 - Current
  • Responded to client's requests, offering excellent support and tailored recommendations to address needs.
  • Investigated and resolved inquiries and complaints quickly.
  • Responsible for providing hospitality and catering services as a client site including conference room set-up, reception assistance and other general office support as needed.
  • Check conference room and meeting scheduler throughout shift and make note of any changes to ensure meetings are set-up accurately.
  • Communicate with supervisor or client on meeting request concerns or deadline issues.
  • Ability to work on multiple projects simultaneously.
  • Good problem solving skills, with the ability and understanding of when to escalate a problem to a supervisory level
  • Professional telephone demeanor.

Executive Assistant

New Foundation Of Hope
03.2019 - 10.2024
  • Managed executive's calendar by scheduling meetings, prioritizing appointments, and coordinating travel arrangements, resulting in optimized time management and increased efficiency
  • Streamlined communication between executive and team members by promptly responding to emails, phone calls, and inquiries, ensuring smooth workflow and effective collaboration
  • Prepared and edited correspondence, reports, and presentations for executive, ensuring accuracy, professionalism, and timely delivery to stakeholders
  • Organized and coordinated high-profile events, including conferences and board meetings, by managing logistics, coordinating vendors, and overseeing event execution, resulting in successful and memorable experiences for attendees

.

Education

Diploma -

Percy L Julian
Chicago, IL
06.2012

Skills

  • Adaptable
  • Communication
  • Fast learner
  • Multitasking
  • Proactive
  • Punctual
  • Time management
  • Detail-oriented
  • Concierge support
  • Reservation management
  • Data entry proficiency

Languages

Spanish
Limited Working

Timeline

Guest Service Representative

Williams Lea Tag
10.2024 - Current

Executive Assistant

New Foundation Of Hope
03.2019 - 10.2024

Diploma -

Percy L Julian
Joshua Gaines