Joshua Ganiere
Tallahassee,FL
Summary
Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment.
Overview
2
2
years of professional experience
Work History
General Manager
Sonics Drive In
Bainbridge, GA
06.2024 - 09.2024
- Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Maintained relationships with vendors to obtain the best pricing on supplies and materials. (truck order always on time)
- Coordinated training activities for employees to ensure compliance with company policies and procedures.
- Ensured compliance with local health department regulations regarding food safety standards.
- Assisted in the recruitment process by interviewing potential candidates for open positions.
- Trained employees on duties, policies and procedures.
- Recruited, interviewed and hired qualified staff for open positions.
- Supervised employees through planning, assignments, and direction.
- Recruited, trained and empowered employees to achieve key performance indicators.
Assistant General Manager
Sonics Drive In
Bainbridge, GA
01.2024 - 06.2024
- Ensured that customer service standards were met or exceeded at all times.
- Developed and implemented effective strategies to maximize sales and profits.
- Analyzed financial data and prepared reports for senior management.
- Identified opportunities for cost savings and operational efficiency improvements.
- Resolved customer complaints in a timely manner while maintaining a professional demeanor.
Shift Leader
Sonics Drive In
Quincy, FL
12.2022 - 01.2023
- Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Monitored employee performance to ensure compliance with company policies and procedures.
- Assisted in training new employees on shift operations.
- Maintained an organized work environment by delegating tasks to staff as needed.
Education
High School Diploma -
Leon High School
Tallahassee, FL05-2022
Skills
- Sales
- Business Administration
- Customer Retention
- Advertising and marketing
- Account Management
- Staff Supervision
- Quality Management
- Leader
- Team Leadership
- Staff Motivation
- Cross-functional team management
- Financial document control
- Purchasing
Timeline
General Manager
Sonics Drive In
06.2024 - 09.2024
Assistant General Manager
Sonics Drive In
01.2024 - 06.2024
Shift Leader
Sonics Drive In
12.2022 - 01.2023
High School Diploma -
Leon High School