Joshua Gantt
Covina,CA
Summary
Versatile and results-oriented professional with a strong background in workforce development, training, and organizational leadership. Experienced in managing full-cycle employee development programs, improving process efficiency, and building systems that drive performance and accountability. Skilled in data tracking, cross-department coordination, and staff engagement initiatives that enhance productivity and professional growth. Recognized for a collaborative leadership style, attention to detail, and ability to adapt to evolving organizational needs across diverse work environments.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Workforce Development Manager
Contemporary Services Corporation.
07.2025 - Current
- Spearheaded leadership development pipelines, including the Supervisor Development Program (SDP) and the Area Director Development Program (ADDP), for over 400 staff across the Los Angeles branch.
- Created and facilitated structured training curricula, onboarding programs, and progression tracking systems using SharePoint, WISH ESS, and Monday.com.
- Coordinated promotion events, interviews, and on-the-job assessments in partnership with senior leadership and venue management teams.
- Developed professional development newsletters and communications to reinforce culture, compliance, and leadership growth.
Quality Assurance Manager
Contemporary Services Corporation.
04.2025 - 07.2025
- Oversaw training programs to improve staff knowledge of procedures and best practices.
- Oversaw performance evaluations, compliance reviews, and operational audits across multiple major venues, including SoFi Stadium, Rose Bowl, and Dignity Health Sports Park.
- Monitored service quality standards and developed corrective action plans to ensure alignment with CSC’s guest experience and safety protocols.
Hiring and Training Personnel
Contemporary Services Corporation
02.2024 - 03.2025
- Managed the full-cycle hiring process, including screening applications, conducting interviews, and coordinating background checks to ensure quality hires.
- Maintained detailed employee training records, tracking certifications, renewals, and required coursework using company software.
- Facilitated New Employee Orientations, Guest Services Training, and Event Screening Specialist, ensuring employees understood company policies, job responsibilities, and workplace expectations.
- Processed onboarding paperwork, verifying employment eligibility and ensuring compliance with company and legal requirements.
- Provided coaching and feedback to new hires, reinforcing proper security procedures and customer service expectations.
Human Resources Assistant
Contemporary Services Corporation
10.2023 - 01.2025
- Maintained and updated employee records in HR databases and physical files to ensure compliance with company policies and labor regulations.
- Recorded and documented incidents at events, preparing detailed reports for management review and potential disciplinary action.
- Documented disciplinary actions, including no-call no-shows, late cancellations, written warnings, and verbal warnings for company policy violations, by adding detailed notes to employee files.
- Processed unemployment claims, verifying employment history and providing required documentation to state agencies.
- Ensured confidentiality and security of employee records in compliance with company and legal requirements.
Education
Bachelor of Science in Aeronautics - Air Traffic Management
University of North Dakota (UND)
Grand Forks, ND12.2022
Skills
- Training facilitation
- Staff development
- Problem-solving
- Effective communication
- Adaptability
- Problem-solving abilities
Certification
- Certified Flight Instructor, UND Aerospace
- California Guard Card (Unarmed) - Expiration 09/2027
- FEMA Trainings - IS-100, IS-200, IS-700, IS-800, IS-906, IS-907, IS-914, IS-015
- Trained Crowd Manager
- Anti-Harassment Training for CA Managers-AB1825
Timeline
Workforce Development Manager
Contemporary Services Corporation.
07.2025 - Current
Quality Assurance Manager
Contemporary Services Corporation.
04.2025 - 07.2025
Hiring and Training Personnel
Contemporary Services Corporation
02.2024 - 03.2025
Human Resources Assistant
Contemporary Services Corporation
10.2023 - 01.2025
Bachelor of Science in Aeronautics - Air Traffic Management
University of North Dakota (UND)
Honors and Activities
- Organization of Black Aerospace Professionals
- Jewish Student Organization
- UND Men's Rugby Club
- Sigma Phi Epsilon