Joshua Ganye
TULSA
Summary
Motivated and detail-oriented professional with a strong background in financial empowerment, banking, and customer service. Experienced in relationship building, data management, and community outreach. Skilled in program coordination, stakeholder engagement, and financial services. Adept at collaborating with diverse partners and stakeholders to promote equity and financial well-being. Strong communication skills and committed to delivering impactful results.
Overview
11
11
years of professional experience
Work History
Financial Empowerment Program Assistant
City of Tulsa - Mayor's Office of Resilience and Equity
08.2023 - Current
- Build and maintain relationships with internal city departments, nonprofit organizations, social service providers, financial institutions, and advocacy groups to support financial empowerment initiatives
- Convene stakeholders across sectors to address financial empowerment challenges, particularly for historically disadvantaged communities
- Prepare and present monthly programmatic reports to funders and stakeholders
- Prepare and present quarterly programmatic reports to the mayor, senior staff, and the city council
- Conduct thorough analysis of the financial empowerment landscape in Tulsa, identifying opportunities for collaboration and improvement
- Develop and implement strategies to integrate City of Tulsa services with the Financial Empowerment Center to enhance client outcomes
- Coordinate data management processes with nonprofit service providers, ensuring the accuracy of client data and resolving operational challenges
- Lead the creation of timelines and work plans for integrated programs and initiatives linked to the Financial Empowerment Center
- Facilitate partnerships between local government agencies, referral partners, and service providers to share data and enhance service delivery
- Engage in national networks to share and learn best practices from municipal financial empowerment experts
Personal Banker
City National Bank & Trust
06.2021 - 06.2023
- Company Overview: Oklahoma City
- Expanded client base and promoted financial products and services to existing clients to optimize portfolio growth
- Managed customer account requests, including statements, check orders, and personal data updates
- Opened and serviced high-net-worth individual accounts, enhancing customer satisfaction and maximizing revenue
- Balanced cash drawers and vault accounts daily with no discrepancies
- Assisted with loan applications, account closures, and enrollment in new services
- Cross-sold banking products and services, contributing to increased branch production and customer service excellence
- Oklahoma City
Electronics Sales Associate
Walmart
09.2017 - 05.2021
- Delivered exceptional customer service by greeting customers, assisting with merchandise location, and suggesting suitable product options
- Processed sales transactions, including pricing, scanning, applying discounts, and generating receipts
- Coordinated merchandise restocking and maintained accurate promotional signage
- Educated customers on electronics products, providing recommendations and addressing product inquiries
- Checked inventory and ensured requested items were available for customers
Meat Department Clerk
Reasor's
12.2013 - 08.2017
- Company Overview: Jenks
- Operated slicing and cutting equipment, adhering to safety protocols to ensure accident-free operation
- Consulted with customers on available meats, cuts, and quality options, providing expert recommendations
- Maintained high standards of food safety, including checking product dates and temperatures
- Assisted with inventory management, restocking, and removing expired products
- Managed customer orders efficiently, wrapping, weighing, and filling meat products to meet demand
- Maintained equipment, ensuring operational efficiency and preventing breakdowns
- Jenks
Education
Bachelor of Arts - Economics
University of Oklahoma
Skills
- Financial Empowerment Program Management
- Stakeholder Engagement & Relationship Building
- Data Analysis & Reporting
- Cross-functional Collaboration
- Customer Service & Sales
- Data Management Systems
- Strategic Planning & Program Coordination
- Financial Products & Services Knowledge
- Problem Solving & Operational Efficiency
Timeline
Financial Empowerment Program Assistant
City of Tulsa - Mayor's Office of Resilience and Equity
08.2023 - Current
Personal Banker
City National Bank & Trust
06.2021 - 06.2023
Electronics Sales Associate
Walmart
09.2017 - 05.2021
Meat Department Clerk
Reasor's
12.2013 - 08.2017
Bachelor of Arts - Economics
University of Oklahoma
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