Joshua Garcia Lambert
Lynwood,CA
Summary
Proven track record in enhancing store efficiency and customer satisfaction, notably at Smart & Final. Skilled in inventory management and pallet jack operation, my meticulous attention to shelf organization and product restocking has consistently improved store appearance and operational readiness. Demonstrated ability to lead by example, fostering a positive team environment and achieving inventory accuracy goals.
Overview
21
21
years of professional experience
Work History
Overnight Stocker
Smart & Final
02.2017 - 05.2019
- Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.
Overnight Stocker and Receiver
Dollar Tree Stores
04.2016 - 02.2017
- Improved store efficiency by accurately stocking shelves and maintaining product organization overnight.
- Provided backup support at checkout lanes during high-volume periods to minimize customer wait times during overnight hours.
- Assisted with special projects or displays as needed, ensuring timely completion and alignment with store goals.
- Contributed to a positive team atmosphere, consistently lending assistance when needed for timely task completion.
Merchandiser
PepsiCo
05.2011 - 10.2015
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
Order Puller/Packer
Quality Art Auctions
11.2009 - 08.2010
- Checked each order for completeness and accuracy.
- Minimized backorders by diligently monitoring inventory levels and escalating low stock issues to the appropriate personnel.
- Loaded and unloaded freight containers and deliveries.
- Optimized workflow through effective collaboration with other departments such as receiving, shipping, and customer service.
- Contributed to warehouse space optimization by organizing storage areas for easy access and minimal errors during order pulling.
- Maintained detailed records of pulled items using inventory management software to ensure accuracy in reporting.
Tire and Lube Technician
Just Tires
05.2008 - 11.2009
- Kept shop areas neat, clean, and free of safety hazards.
- Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
- Improved customer satisfaction by providing timely and accurate tire and lube services.
- Performed tire rotations and recommended necessary tire replacements to promote tire functionality and vehicle safety.
- Maintained high standards of cleanliness in the work area to promote a safe environment for both employees and customers.
- Balanced tires accurately to enhance vehicle stability and ensure smooth driving experiences for customers.
Merchandise Associate
Ace Beverage Co
02.2007 - 07.2007
- Transported merchandise to sales floor and restocked shelves, racks and bins.
- Increased customer satisfaction by providing exceptional service and maintaining a clean, organized sales floor.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Answered customer questions regarding store merchandise, department information, and pricing.
Retail Sales Associate
Coca Cola Bottling
01.2001 - 01.2007
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
Stocker
Target
06.1998 - 09.2000
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
Education
Diploma -
Westside Leadership Magnet
Marina Del Rey, CA06.2000
Skills
- Stocking shelves
- Stock Rotation
- Pallet Jack Operation
- Product restocking
- Order Picking
- Shelf Organization
- Unloading trucks
- Inventory Counts
Timeline
Overnight Stocker
Smart & Final
02.2017 - 05.2019
Overnight Stocker and Receiver
Dollar Tree Stores
04.2016 - 02.2017
Merchandiser
PepsiCo
05.2011 - 10.2015
Order Puller/Packer
Quality Art Auctions
11.2009 - 08.2010
Tire and Lube Technician
Just Tires
05.2008 - 11.2009
Merchandise Associate
Ace Beverage Co
02.2007 - 07.2007
Retail Sales Associate
Coca Cola Bottling
01.2001 - 01.2007
Stocker
Target
06.1998 - 09.2000
Diploma -
Westside Leadership Magnet