Joshua Garriga
Apopka
Summary
Aspiring IT and cybersecurity professional with a strong academic background and leadership experience. Proven ability to supervise teams and mentor peers, contributing to organizational success. Seeking an internship or entry-level role to leverage technical knowledge and gain practical industry experience.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Computer Refurbishing Intern
Christian Tech Center Ministries
Longwood
2026.04 - Current
- Hardware Refurbishing: Clean, test, repair, and upgrade donated computers, laptops, monitors, and peripherals.
- Data Security: Ensure all donated storage devices are properly wiped and sanitized to DOD standards, protecting donor privacy.
- Software Installation: Install operating systems (Windows/Linux/ChromeOS) and essential software for end-users.
- Inventory Management: Track incoming donations and outgoing refurbished equipment through inventory management systems.
- Quality Assurance: Perform final diagnostics to ensure equipment is functional and reliable for recipients.
- Logistics & Setup: Assist in loading/unloading donations and potentially setting up systems on-site at partner churches or schools.
Shift Lead
Taco Bell
Ocoee
2023.03 - Current
- Trained and motivated staff to enhance delivery of excellent customer service.
- Ensured compliance with food safety and order accuracy to foster positive guest experiences.
- Supervised team members to meet shift tasks and maintain operational standards.
Peer Mentor
Seminole State College
Sanford
2022.08 - 2025.12
- Supported first-year students in navigating campus resources to enhance academic success.
- Collaborated with faculty to increase student engagement and foster campus involvement.
- Facilitated academic support sessions for diverse student groups.
- Guided students in developing effective study habits and time management skills.
- Collaborated with faculty to enhance student engagement strategies.
Service Champion
Taco Bell
Ocoee
2022.01 - 2023.03
- Delivered customer service at front counter and drive-thru, achieving high order accuracy and ensuring customer satisfaction.
- Trained new employees while upholding safety standards and cleanliness in the work environment.
- Provided exceptional customer service in fast-paced restaurant environment.
- Assisted with training new team members on operational procedures.
- Maintained cleanliness and organization of dining and kitchen areas.
Gamer Intern (Red Cross)
CareerSource of Central Florida
Apopka
2021.06 - 2022.08
- Raised $1,130 for fire relief and community preparedness initiatives.
- Fundraised for American Red Cross through esports streaming events.
- Contributed to American Red Cross fundraising efforts via esports streaming.
Education
B.S. - Information Systems Technology
Seminole State College
Sanford, FL2025-12
A.A. - Information Systems Technology
Seminole State College
Sanford, FL2023-12
Skills
- Project management
- Team coordination
- Operational efficiency
- Process improvement
- Task prioritization
- Decision making
- Leadership & team supervision
- Staff training
- Customer service & peer support
- Communication skills
- Conflict resolution
- Adaptability & active learning
- Microsoft Office Suite: Word
- Excel
- PowerPoint
- Access
Certification
- IT Client Specialist, Seminole State College, 04/24
- ServSafe Food Protection Manager Certification, 03/33
Projects
- Capstone Project, CIS 4891, Fall 25, Designed a secure network solution including firewall, VLAN segmentation, risk assessments, and monitoring.
- One-Punch Anime Emporium Website, ISM4300, Spring 25, Managed a 10-page e-commerce site project, schedule, testing, and customer engagement.
- MDEA Database Development, ISM4300, Summer 25, Built Microsoft Access database for client tracking, job matching, and reporting.
- PCP Group Project 3, ISM4300, Summer 25, Migrated outsourced business functions in-house; developed website and improved communication systems.
- VoIP Implementation, Sunshine Care Clinic, ISM3133, Fall 24, Assisted with VoIP deployment, network planning, and security measures (VPN/HIPAA).
Timeline
Computer Refurbishing Intern
Christian Tech Center Ministries
2026.04 - Current
Shift Lead
Taco Bell
2023.03 - Current
Peer Mentor
Seminole State College
2022.08 - 2025.12
Service Champion
Taco Bell
2022.01 - 2023.03
Gamer Intern (Red Cross)
CareerSource of Central Florida
2021.06 - 2022.08
B.S. - Information Systems Technology
Seminole State College
A.A. - Information Systems Technology
Seminole State College