Summary
Overview
Work History
Education
Skills
Community Service
Timeline
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Joshua Garrott

Johnstown,CO

Summary

Highly organized professional promotes track record of overseeing and leading teams to achieve sales goals and maintain high customer service standards. Expert in handling customer complaints and resolving customer issues. Committed to developing and maintaining a positive work environment and fostering collaboration between staff and management. Strategic professional in business operations known for high productivity and efficiency in task completion. Specialize in process optimization, project management, and data analysis, ensuring streamlined workflows and enhanced operational efficacy. Excel in communication, problem-solving, and leadership, leveraging these soft skills to drive team success and achieve organizational goals.

Overview

5
5
years of professional experience

Work History

Shift Leader

Pelligrini's Italian Restaurant
Greeley, CO
01.2024 - 01.2025
  • Oversaw the restaurant's operations, including opening and closing procedures
  • Ensured food quality and presentation met the restaurant's standards
  • Handled customer complaints and resolved issues promptly
  • Managed orders of all drinks and alcohol products also created cocktails for the restaurant for the week and conducted training sessions for new hires

Host/Busser

The Mayor of Old Town
Fort Collins, Colorado
12.2022 - 12.2024
  • Managed daily operations and ensured a high level of customer satisfaction
  • Host and busser position ability to communicate with customers and staff and also able to clean and reset table quickly and efficiently
  • Able to open and close the day to day
  • Able to communicate with other employees on how to manage customers

Host/Busser/Server

The Wapiti Colorado Pub
Estes park, CO
03.2020 - 12.2022
  • Assisted in running the day-to-day operations of the pub
  • Provided exceptional customer service and handled customer inquiries
  • Trained new employees and provided ongoing support to staff
  • Host, busser and server positions able to assist and serve customers and other staff

Education

Associate in Arts (A.A.) - Exercise science

Aims community college
Greeley, Co
05.2025

High School Diploma -

University high school
Greeley, Co
05.2023

Skills

  • Positive attitude
  • Cash handling
  • Team leadership
  • Problem-solving
  • Flexible schedule
  • POS system operation

Community Service

Special Olympics Volunteer, Special Olympics, Greeley, CO, Present, Provided support to athletes in a variety of capacities during Special Olympics competitions and practices.

Timeline

Shift Leader

Pelligrini's Italian Restaurant
01.2024 - 01.2025

Host/Busser

The Mayor of Old Town
12.2022 - 12.2024

Host/Busser/Server

The Wapiti Colorado Pub
03.2020 - 12.2022

Associate in Arts (A.A.) - Exercise science

Aims community college

High School Diploma -

University high school

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Joshua Garrott