Joshua Garza
Austin,TX
Summary
Accomplished Sales Manager offering high performance leading development and implementation of superior sales strategy. Proven track record of identifying and creating profitable business opportunities, qualifying authentic prospects and cultivating strong partnerships. Demonstrated expertise in team leadership and development. Customer service and implementation is a few keys items which have allowed for my success with all of the organizations I have worked for.
Overview
13
13
years of professional experience
Work History
Business Development Manager
Adaptive Reader
Austin, TX
04.2025 - Current
- Part Time Role
- Participated in weekly meetings with executive leadership team members to discuss progress toward goals.
- Attended tradeshows and conferences to network with potential clients.
- Collaborated with internal teams for successful execution of projects.
- Provided training to sales staff on effective communication techniques when dealing with clients.
- Prepared reports on sales performance metrics such as revenue growth rate, conversion rates and lead-to-customer ratios.
- Generated leads and capitalized on valuable business opportunities to bring in new company revenue and improve bottom line profit.
Business Development Manager
SADA Systems
Austin, TX
03.2024 - 12.2024
- Participated in weekly meetings with executive leadership team members to discuss progress toward goals.
- Analyzed customer feedback to identify areas for improvement in products and services offered.
- Collaborated with marketing team members to design promotional materials.
- Developed and implemented strategies to increase sales and market share.
- Organized meetings between senior management and prospective customers.
Southwest Sales Manager
Inquiry By Design
Oakland, CA
06.2023 - 02.2024
- Researched School Districts across California, Utah, Colorado, New Mexico, Nevada, Arizona to determine when they are ready to buy new ELA curriculum
- Optimized lead generation with multi-channel pipelines for customer acquisition.
- Trained Jr. Sales Manager on sales optimization tools such as Hubspot, Google Meet and Google mail
- Developed training materials for new sales personnel regarding products, services, pricing policies and procedures.
- Prepared detailed presentations outlining proposed solutions for prospective clients.
Business Development Representative
Google
Austin, TX
04.2022 - 03.2023
- Cold called prospects and detailed product benefits to develop the pipeline.
- Networked with industry leaders to increase partnership opportunities and drive new revenues.
- Optimized lead generation with multi-channel pipelines for customer acquisition.
- Arranged conference calls and meetings between prospective clients and account executives.
- Filtered leads from multiple channels, supporting sales with high-potential inquiries.
- Maintained high close rate using persuasive communication style and extensive knowledge of company products and service offerings.
- Reported weekly, monthly and quarterly sales results to the business development manager.
- Exceeded sales quota to establish growth for the company.
- Recaptured loyalty and sales from dormant accounts with promotions and incentive programs.
- Connected with high-volume prospects each week, building connections and driving engagement.
- Controlled sales calls and managed pre-sales activities.
- Maintained client database to centralize information and provide access to team members.
Senior Sales Development Representative
Community Brands
Austin, TX
01.2020 - 04.2022
- Hired, trained, and co-managed a team of sales development professionals.
- Developed and executed demo strategies to schedule a targeted number of demos for the SDR team.
- Developed the sales, product, and industry skills of each team member.
- Coordinated, directed, and monitored the outbound efforts of assigned reps by tracking and reporting weekly activities.
- Motivated team members through creative incentives.
- Regularly report on team/individual results.
- Managed promotions and marketing custom-developed for each SDR Team.
- Actively pursued all avenues of lead generation for the SDR Team.
Senior Sales Development Representative
Edlio
Austin, TX
08.2017 - 07.2019
- Launched new customers by working closely with the operations team to proactively resolve issues.
- Established successful sales development strategies to scale with a growing team and client base.
- Created proposals, contracts and presentation decks for clients.
- Managed and updated CRM continuously to successfully optimize sales tracking.
- Trained new hires on key skills required for success in sales.
- Drove sales by cultivating relationships with brand executives.
- Kept the team on track by openly communicating metrics gaps and implementing improvement strategies.
- Improved sales process by delivering feedback to management.
- Delivered polished and professional sales presentations to individual clients and groups.
- Exceeded quotas frequently with continuous product pushes and attention to customer needs.
- Handled stressful situations professionally and multitasked with ease.
- Captured sales through effective product demonstrations and persuasive communication skills to overcome objections.
- Accomplished multiple tasks in a fast-paced environment.
- Converted more than 60-90% of prospects leads to contracted accounts.
Regional Director of Business Development
Deer Oaks Behavioral Health
San Antonio, Texas
08.2012 - 08.2017
- Analyzed customer budgets, key competitors and overall market to qualify new business opportunities.
- Hired, trained, and managed a team of sales development professionals.
- Developed the sales, product, and industry skills of each team member.
- Developed and executed marketing strategies to schedule a targeted number of in person presentations in nursing facilities.
- Coordinated, directed, and monitored the outbound efforts of assigned reps by tracking and reporting weekly activities.
- Regularly report on team/individual results.
- Cultivated strong professional connections utilizing client visits, on-site presentations and trade shows.
- Managed sales calls, scheduled promotional work and tracked sales activities across channels.
- Developed solid relationships with industry partners, furthering business development objectives through multiple channels.
- Improved business negotiation strategies and tactics.
Education
Masters - Communications
University of the Incarnate Word
San Antonio, TX12.2014
Bachelor of Arts (B.A) - Marketing
St. Edward's University
Austin, TX12.2007
Skills
- Lead prospecting
- Pipeline generation
- Territory development
- Sales strategy
- Contract negotiation
- Marketing support
- Cold calling
- Attendance oversight
- Account servicing
- Task prioritization
- Materials organization
- Self-starter
- Lead generation
- Project management
- Product knowledge
- Communication skills
- Networking strength
- Consultative and relationship selling
Results Kpis - 2012 2022
- Google, 2.4 Million Q4 2022
- Community Brands, 1 Million Q3 2022
- Edlio, 1-5 Million - 110-115% of quota 20-21
- Deer Oaks, 1-5 Million - 110-120% of quota 17-19
- 1-5 Million-per year
- 45 Meetings/21 Expected Q3-Q4 2022
- 215-230 meetings per year
- 130-140 Meetings per year
- 60-80 Meetings per year
Affiliations
- Kickball
- Sand Volleyball
- Dodgeball
- Pickleball
Timeline
Business Development Manager
Adaptive Reader
04.2025 - Current
Business Development Manager
SADA Systems
03.2024 - 12.2024
Southwest Sales Manager
Inquiry By Design
06.2023 - 02.2024
Business Development Representative
Google
04.2022 - 03.2023
Senior Sales Development Representative
Community Brands
01.2020 - 04.2022
Senior Sales Development Representative
Edlio
08.2017 - 07.2019
Regional Director of Business Development
Deer Oaks Behavioral Health
08.2012 - 08.2017
Masters - Communications
University of the Incarnate Word
Bachelor of Arts (B.A) - Marketing
St. Edward's University
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