Joshua Gilbert
Atlanta,GA
Summary
Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail. Experienced Security Monitor with quick instincts. Actively monitor surroundings and guards physical, monetary and personnel assets. Establishes policies and action plans to guarantee success and optimal team performance. Solid history training team members on standard protocol when patrolling large crowds.
Overview
7
7
years of professional experience
Work History
Security Officer
Allied Universal Security Services
02.2024 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Reported suspicious activities and persons to law enforcement.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Overnight Stocker and Receiver
Lowes Home Improvment
11.2021 - 04.2022
- Improved store efficiency by accurately stocking shelves and maintaining product organization overnight.
- Provided backup support at checkout lanes during high-volume periods to minimize customer wait times during overnight hours.
- Assisted with special projects or displays as needed, ensuring timely completion and alignment with store goals.
- Contributed to a positive team atmosphere, consistently lending assistance when needed for timely task completion.
- Reduced out-of-stock incidents by promptly unloading delivery trucks and efficiently sorting received goods.
- Conducted regular checks on expiration dates of perishable items, removing expired products from shelves in compliance with health regulations.
- Collaborated with team members to complete large-scale restocking projects within tight deadlines.
Lawn Care Technician
Zoom Lawn Maintince
05.2017 - 12.2021
- Increased customer retention through exceptional communication skills and dedication to addressing concerns promptly.
- Provided expert lawn care, mulching, aerating and trimming around walks, walls, and flower beds.
- Boosted customer satisfaction by providing timely and efficient lawn care services tailored to individual needs.
- Maintained routine landscaping schedules to boost lawn health.
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
Crew Member
Kentucky Fried Chicken
11.2016 - 04.2017
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
Education
High School Diploma -
Martin Luther King- Jr. High School
Lithonia, GA05.2017
Skills
- General security
- Detail Oriented
- Superior customer service
Timeline
Security Officer
Allied Universal Security Services
02.2024 - Current
Overnight Stocker and Receiver
Lowes Home Improvment
11.2021 - 04.2022
Lawn Care Technician
Zoom Lawn Maintince
05.2017 - 12.2021
Crew Member
Kentucky Fried Chicken
11.2016 - 04.2017
High School Diploma -
Martin Luther King- Jr. High School