Joshua Gilliam
Sandston,VA
Summary
Experienced and organized associate with a superior work ethic and a team player attitude. Demonstrated ability to consistently deliver exceptional quality, solve problems, and exceed expectations. Recognized for honesty, hard work, and a positive attitude. Capable of standing for extended periods and safely lifting heavy loads.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Warehouse Worker
Amazon
Henrico, VA
06.2024 - 07.2024
- Received and tracked incoming inventory shipments.
- Assembled orders according to customer requests.
- Operated scanners, computers, and other equipment to track orders.
- Performed cycle counts to maintain accurate inventory records.
- Inspected damaged goods prior to disposal or return to vendor.
- Ensured safety protocols were followed at all times while operating machinery.
- Followed established guidelines for picking orders accurately.
Sales Associate
Lowes Home Improvment
Henrico, VA
01.2024 - 06.2024
- Maintained a clean, organized and well-stocked sales floor.
- Assisted customers with product selection, pricing and availability.
- Performed daily inventory checks of all merchandise on the sales floor.
- Resolved customer inquiries and complaints in a timely manner.
- Developed product knowledge by attending training sessions and reading materials provided by vendors.
- Replenished stock items as needed throughout the day to ensure adequate inventory levels were maintained.
- Educated customers on features and benefits of various products available in the store.
- Assisted with merchandising tasks such as stocking shelves, setting up displays and organizing backroom inventory.
Order Taker
Chick-fil-A
Henrico, VA
04.2022 - 10.2023
- Took orders from both indoor and outdoor customers.
- Answered customer inquiries regarding menu items, pricing, and availability.
- Informed customers about daily specials or new menu items.
- Processed payments for orders with cash, credit cards, or other payment methods.
- Provided excellent customer service by greeting customers warmly and addressing their needs promptly.
- Ensured accuracy of all orders before submitting them to the kitchen staff.
- Resolved customer complaints in a professional manner while following company policies and procedures.
- Verified that all ingredients were available before taking an order.
- Communicated order details to kitchen staff for preparation.
Education
High School Diploma -
John Randolph Tucker High School
Richmond, VA06-2033
Skills
- Material Handling
- Cycle counting
- Heavy Equipment Operation
- Loading and unloading
- Forklift Certified
- Pallet Jacks
- Heavy Lifting
- Safety Training
- Safety Protocols
- Problem-Solving
- Order Picking
- Forklift Operations
Certification
- Forklift
Affiliations
- Athletic Background
Timeline
Warehouse Worker
Amazon
06.2024 - 07.2024
Sales Associate
Lowes Home Improvment
01.2024 - 06.2024
Order Taker
Chick-fil-A
04.2022 - 10.2023
High School Diploma -
John Randolph Tucker High School