Joshua Godwin
Smithfield,NC
Summary
Adaptable and detail-focused automotive technician specializing in diagnostic assessment and customer relationship management. Committed to delivering high-quality service and enhancing customer understanding through creative solutions and effective communication.
Overview
16
16
years of professional experience
Work History
Automotive Technician
Leith Volkswagen of Cary
Cary, North Carolina
04.2015 - 07.2025
- Assessed, restored, and maintained vehicles utilizing Volkswagen and industry-standard practices.
- Conducted thorough repairs and service employing a blend of fundamental hand tools and sophisticated computer-based technology.
- Promoted customer satisfaction and understanding via the development of customer-facing videos that explain underlying issues and propose appropriate repair or service solutions.
- Supported hiring initiatives through engagement at job fairs and development of dealership recruitment videos
Pizza Shop Assistant
The original new York pizza
Cary, North Carolina
01.2011 - 08.2013
- Maintained cleanliness of workstations in compliance with food safety regulations.
- Operated kitchen equipment safely and efficiently, including ovens and pizza cutters.
- Delivered pizzas promptly while prioritizing product quality during transport.
- Coordinated with kitchen staff to confirm orders and facilitate timely deliveries.
Counselor
YMCA After School Care
Cary, North Carolina
11.2009 - 01.2011
- Created crafts and activity plans that strengthened teamwork and social skills among students.
- Monitored behavior of children, offering guidance and support when necessary.
- Established a safe and supportive learning environment for all students.
Education
Certification - Volkswagen Systems
Volkswagen Academy
Atlanta, GA07-2025
Certification - Automotive Technologies
Universal Technical Institute
Mooresville, NC03-2015
Skills
- Creative thinking and problem solving
- Adaptability
- Customer relationship management
- Technical documentation
- Attention to detail
- Customer education
- Diagnostic assessment
Timeline
Automotive Technician
Leith Volkswagen of Cary
04.2015 - 07.2025
Pizza Shop Assistant
The original new York pizza
01.2011 - 08.2013
Counselor
YMCA After School Care
11.2009 - 01.2011
Certification - Volkswagen Systems
Volkswagen Academy
Certification - Automotive Technologies
Universal Technical Institute