Joshua Gomez
Inglewood,CA
Summary
Achieved a significant increase in customer satisfaction ratings. Customer-focused professional with a background in customer service roles. Known for providing top-notch client support while maintaining high levels of customer satisfaction and loyalty. Strengths include exceptional communication, problem-solving skills, and ability to handle multiple tasks simultaneously. Proven track record of consistently improving operational processes to enhance the overall customer experience.
Overview
9
9
years of professional experience
Work History
Customer Service Representative
Wholefoods Market
El Segundo, CA
11.2015 - 03.2025
- Answered customer inquiries via phone, email, and chat.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Developed positive relationships with customers through friendly interactions.
- Accepted cash and credit card payments, issued receipts and provided change.
Education
Associate of Science - Radiologic Terminology
El Camino College
Torrance, CA01-2028
Associate of Arts - Theater Arts
El Camino College
Torrance, CA06-2020
Skills
- Medical terminology
- Customer service
- Conflict resolution
- Time management
- Collaboration
- Microsoft Word proficiency
Languages
Spanish
Limited
Affiliations
- Fitness
- Health & Nutrition
- Chess Club
- Volunteer disability fitness program
References
References available upon request.
Timeline
Customer Service Representative
Wholefoods Market
11.2015 - 03.2025
Associate of Science - Radiologic Terminology
El Camino College
Associate of Arts - Theater Arts
El Camino College