Joshua Gonzalez
Chicago,IL
Summary
Proven problem-solver and communicator, adept in cash handling and payment plan development, with notable achievements at City College of New York, including initiating corrective action on billing errors. Excelled in multitasking and building strong rapport in diverse roles, enhancing client satisfaction and financial stability without resorting to legal action.
Overview
5
5
years of professional experience
Work History
Money Managment Workshop
City College of New York
10.2024 - Current
- Researched billing errors and discrepancies to initiate corrective action.
- Investigated customer credit references and approved credit lines.
- Developed customized payment plans for clients experiencing financial hardship, facilitating successful debt resolution without resorting to legal action.
Babysitter
Independently Employed
03.2020 - 08.2024
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
- Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
- Built lasting bonds with the families I worked with through excellent communication skills creating strong rapport which led me being recommended amongst friends.
Education
Associate of Arts - Business Education
Malcolm X College
Chicago, IL09-2025
Skills
- Cash handling expertise
- Payment plan development
- Multitasking
- Problem-solving abilities
- Excellent communication
- Reliability
Languages
English
Native or Bilingual
Timeline
Money Managment Workshop
City College of New York
10.2024 - Current
Babysitter
Independently Employed
03.2020 - 08.2024
Associate of Arts - Business Education
Malcolm X College
Similar Profiles
Karima Noel-RockKarima Noel-Rock
Senior Custodial Supervisor at City College of New YorkSenior Custodial Supervisor at City College of New York
Mamadou KoneMamadou Kone
Theatre Production Assistant at City College Of New YorkTheatre Production Assistant at City College Of New York
CALVIN FORDECALVIN FORDE
Adjunct Lecturer at City College of New YorkAdjunct Lecturer at City College of New York