Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Joshua Green

Killeen

Summary

Dynamic Operations Support Manager with a proven track record at the Army, enhancing operational efficiency through effective scheduling and staff development. Skilled in implementing policies and coaching teams, I successfully developed and managed training programs that improved retention rates and optimized processes, fostering a culture of continuous improvement, expedited service and safety compliance.

Overview

19
19
years of professional experience

Work History

Operations Support Manager

Army
04.2025 - Current
  • Assisted in daily operational tasks to ensure efficient workflow and support team objectives.
  • Collaborated with team members to optimize processes and enhance overall productivity.
  • Developed training programs to enhance employee skills and improve retention rates.
  • Adapted quickly to changing priorities, demonstrating flexibility in fast-paced environments.

Maintenance Manager

Army
02.2022 - 03.2025
  • Coordinated preventive maintenance schedules for machinery and equipment, enhancing operational efficiency.
  • Conducted routine inspections to ensure compliance with safety regulations and maintenance protocols.
  • Coordinated scheduling and logistics for training sessions, ensuring optimal resource allocation.
  • Conducted regular safety audits to identify hazards and ensure compliance with regulations.

Security Forces Member

Army
02.2018 - 02.2022
  • Enforced security protocols to ensure safety and compliance within designated areas.
  • Conducted routine inspections of facilities and personnel to maintain operational readiness.
  • Collaborated with law enforcement agencies during incidents to facilitate effective responses.
  • Trained junior members on emergency procedures and conflict resolution techniques.

Maintenance Supervisor

Army
06.2014 - 02.2018
  • Supervised maintenance staff, ensuring adherence to safety protocols and efficient workflow standards.
  • Developed and implemented preventive maintenance schedules, enhancing equipment reliability and performance.
  • Coordinated repair activities, minimizing downtime through effective resource allocation and prioritization.
  • Trained new team members on maintenance procedures and safety practices, fostering a culture of continuous improvement.

Crew Team Member

Army
08.2011 - 06.2014
  • Trained new crew members on safety protocols and operational procedures.
  • Ensured efficient order processing and accurate product assembly during peak hours.
  • Monitored inventory levels, initiating restock requests to maintain product availability.
  • Assisted in implementing process improvements that enhanced service speed and customer satisfaction.

Mechanical Technician

Army
08.2008 - 07.2011
  • Operated and maintained mechanical systems to ensure optimal functionality and safety standards.
  • Diagnosed technical issues in equipment, utilizing advanced troubleshooting techniques for efficient resolution.
  • Collaborated with engineering teams to implement modifications, enhancing system performance and reliability.
  • Conducted routine inspections and preventive maintenance, ensuring compliance with military regulations and operational readiness.

Technician

Firestone Auto Care
07.2006 - 08.2008
  • Conducted routine maintenance on equipment to ensure optimal performance and reduce downtime.
  • Diagnosed technical issues efficiently, implementing timely solutions to enhance operational efficiency.
  • Managed inventory of maintenance supplies, optimizing resource allocation for repairs and upkeep activities.

Education

Bachelor of Science - Aeronautical Engineering

Embry-Riddle Aeronautical University
Daytona Beach, FL
08-2027

Skills

  • Operational efficiency
  • Scheduling coordination
  • Performance improvements
  • Coaching and mentoring
  • Staff development
  • Implementing policies
  • Contractor safety management
  • Cost control
  • Contract drafting
  • Teaching strategies
  • Data entry
  • Data management

Accomplishments

  • Saved the company approximately $2 million by product reallocation and inventory.
  • Increased operational readiness by 22% through personnel management and outsourcing critically needed material.
  • Earned the "Distinguished Honor Graduate” Award in 2015 and 2018 for Excellence during two training events amongst 34 candidates.
  • Supervised team of 115 staff members.

Timeline

Operations Support Manager

Army
04.2025 - Current

Maintenance Manager

Army
02.2022 - 03.2025

Security Forces Member

Army
02.2018 - 02.2022

Maintenance Supervisor

Army
06.2014 - 02.2018

Crew Team Member

Army
08.2011 - 06.2014

Mechanical Technician

Army
08.2008 - 07.2011

Technician

Firestone Auto Care
07.2006 - 08.2008

Bachelor of Science - Aeronautical Engineering

Embry-Riddle Aeronautical University

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