Joshua Gregory
Austin,TX
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
34
34
years of professional experience
Work History
Head of Operations
Artisan Hardwood Floors
2021.05 - Current
- Collaborated with executive leadership on strategic planning initiatives to drive business growth.
- Implemented data-driven decision-making processes, leveraging analytics to optimize operations.
- Managed crisis situations effectively by developing response plans in advance.
- Developed comprehensive training programs for staff, enhancing team performance and skill sets.
- Built a high-performance culture by recruiting top talent and promoting professional development opportunities for staff members.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Streamlined operational processes by identifying inefficiencies and implementing best practices.
Finish Plant Manager
Artisan Hardwood Floors
2018.10 - 2021.04
- Increased production efficiency by optimizing plant layout and implementing process improvements.
- Reduced costs by eliminating materials waste and unnecessary labor hours.
- Directed employees and related programs to maximize team productivity and facility output.
- Provided direction and leadership to all levels of employees and managers.
- Balanced labor needs with production schedules to optimize workforce utilization while maintaining output targets.
- Maximized plant safety through proactive strategies and well-structured training.
Owner
J Gregory David Flooring
2012.01 - 2018.09
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Established foundational processes for business operations.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
Owner
After the Rain
2008.10 - 2011.12
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Established foundational processes for business operations.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
Wood Floor Professional
Artisan Hardwood Floors
2001.03 - 2008.09
- Professional installation and finishing of hardwood floors
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Developed relationships with industry professionals
- Completed NWFA professional training
General Manager
Everwood Decking
1997.06 - 2001.02
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
Assistant Manager
Bricking Hardwoods
1995.02 - 1997.05
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Warehouse Manager
Artisan Hardwood Floors
1993.01 - 1995.01
- Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Maintained a safe work environment by enforcing strict adherence to OSHA guidelines and company policies.
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
Delivery Driver
Artisan Hardwood Floors
1991.01 - 1993.01
- Completed on-time deliveries by choosing best and most efficient routes.
- Managed daily schedule
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
Education
No Degree - Marine Biology
Texas State University
San Marcos, TXCertificate - Beginner Installation And Finishing
National Wood Floor Association
02.1999
Certificate - 10 And 30 Hour Occupational Safety
Osha
01.2016
Certificate - Artisan Certified Professional
Artisan Hardwood Floors
01.2020
Certificate - Bona Certified Craftsman
Bona Certification
10.2021
Certificate - Active Shooter Awareness
360 Online Training
08.2023
Certificate - Colormix Professional
Sherwin Williams
09.2023
Certificate - Advance Business Ethics
360 Online Training
10.2023
Certificate - Preventing Sexual Harassment
360 Online Training
05.2024
Certificate - Environmental Specialist
360 Online Training
06.2024
Certificate - Cost Accounting
Udemy Online Education
12.2024
Certificate - Intermediate Installation And Finishing
National Wood Flooring Association
12.2023
Skills
Operational Excellence
Business Analysis
Organizational Development
Safety Management
Logistics Management
Teamwork and Collaboration
Organizational Structuring
Team Leadership
Decision-Making
Operations Management
Timeline
Head of Operations
Artisan Hardwood Floors
2021.05 - Current
Finish Plant Manager
Artisan Hardwood Floors
2018.10 - 2021.04
Owner
J Gregory David Flooring
2012.01 - 2018.09
Owner
After the Rain
2008.10 - 2011.12
Wood Floor Professional
Artisan Hardwood Floors
2001.03 - 2008.09
General Manager
Everwood Decking
1997.06 - 2001.02
Assistant Manager
Bricking Hardwoods
1995.02 - 1997.05
Warehouse Manager
Artisan Hardwood Floors
1993.01 - 1995.01
Delivery Driver
Artisan Hardwood Floors
1991.01 - 1993.01
No Degree - Marine Biology
Texas State University
Certificate - Beginner Installation And Finishing
National Wood Floor Association
Certificate - 10 And 30 Hour Occupational Safety
Osha
Certificate - Artisan Certified Professional
Artisan Hardwood Floors
Certificate - Bona Certified Craftsman
Bona Certification
Certificate - Active Shooter Awareness
360 Online Training
Certificate - Colormix Professional
Sherwin Williams
Certificate - Advance Business Ethics
360 Online Training
Certificate - Preventing Sexual Harassment
360 Online Training
Certificate - Environmental Specialist
360 Online Training
Certificate - Cost Accounting
Udemy Online Education
Certificate - Intermediate Installation And Finishing
National Wood Flooring Association
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