Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
13
13
years of professional experience
Work History
Owner
Archery Shooters Association
Kennesaw, GA
01.2022 - Current
Managed day-to-day business operations.
Consulted with customers to assess needs and propose optimal solutions.
Trained and motivated employees to perform daily business functions.
Evaluated suppliers to maintain cost controls and improve operations.
Established foundational processes for business operations.
Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
Cultivated forward-thinking, inclusive and performance-driven company culture to lead industry innovations.
Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
General Manager
Competition Archery Media
Leola, PA
12.2019 - Current
Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Analyzed market trends and competitor activities to create competitive advantages.
Provided strategic oversight of marketing and promotional campaigns to keep campaigns aligned with overall goals and objectives.
Trained new employees on proper protocols and customer service standards.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Trained and guided team members to maintain high productivity and performance metrics.
Family Ministries Director
Worship Center
Leola, PA
07.2010 - 12.2019
Identified and recruited potential volunteer workers.
Prepared, coordinated and distributed information about yearly schedule of activities and classes.
Hired, mentored and supervised instructors and volunteer staff to carry out program goals.
Analyzed revenue and program cost data to determine budget priorities.
Trained and supervised religious education instructional staff.
Sourced, modified and prepared class curricula and targeted lesson plans based on subject matter requirements.
Retail Store Manager
Stoltzfus Feed And Supply
Gap, PA
01.2018 - 10.2019
Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
Optimized store displays and appearance via strategic merchandising.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Managed store organization, maintenance, and purchasing functions.
Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
Submitted orders for new inventory.
Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Created employee schedules to align coverage with forecasted demands.
Established and optimized schedules to keep coverage and service in line with forecasted demands.
Managed inventory control, cash control, and store opening and closing procedures.