Joshua Groat
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
21
21
years of professional experience
Work History
Production Control
DENSO Manufacturing Of Michigan
Battle Creek, MI
09.2018 - Current
- Pick up and deliver chemicals to and from production when ordered.
- Pick up scrap acuminated throughout the day.
- Deliver parts to the production lines.
Taxi Driver
Black And White Cab
Tucson, AZ
09.2013 - 11.2017
- Maximized passenger satisfaction by keeping vehicles in safe and clean operating condition.
- Upheld high standards of cleanliness, sanitation and service.
- Arrived on time to customer appointments.
- Waited for passengers at designated high-volume locations such as airports and popular nightlife spots.
- Stored passenger luggage and personal items with care for safety and security.
- Provided mobility to assistance to disabled passengers.
- Answered, scheduled and responded to reservation calls at specific times and locations.
- Maintained vehicle cleanliness to maximize passenger satisfaction.
- Transported high-value clients with professionalism and discretion.
- Calculated rides costs, received money and returned change.
- Minimized mechanical issues by adhering to vehicle maintenance schedule.
- Checked in with dispatch to determine schedule and planned pickups.
- Completed individual and business documentation on-time and with minimal errors.
Sales Clerk
Meijer Inc.
Battle Creek, MI
06.2002 - 09.2013
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Placed new merchandise on shelves and racks in appealing, organized arrangements to drive sales.
- Inspected floor displays, noted missing items and immediately replenished merchandise.
- Kept front check out area clean and organized for efficient service.
- Enhanced customer service experience by acting quickly and applying appropriate resolutions for common problems.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Helped customers complete purchases by moving heavy items, collecting payments and bagging purchases.
- Readied items for sales floor stocking by affixing tags and preparing shelf labels.
- Forged and nurtured impactful relationships with customers to cultivate loyalty.
- Stayed current on available products, store promotions and customer service policies to better serve shoppers.
- Checked aisles for spills to complete quick clean-up.
- Monitored deliveries by checking merchandise against invoice paperwork and notifying supervisor of discrepancies.
- Completed regular cycle counts and inventory audits.
- Supported promotional plans by updating signage with price changes.
- Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
- Delivered assistance and service by carrying packages and bags and securing customer purchases in vehicles.
- Maintained current knowledge of shelf planograms and end cap plans to merchandise products.
- Used several databases to order inventory from major suppliers.
Education
No Degree - Computer And Information Sciences
Kellogg Community College
Battle Creek, MIHigh School Diploma -
Harper Creek High School
Battle Creek, MISkills
- Time Management
- Active Listening
- Critical Thinking
- Maintaining Clean Work Areas
- PIV Trained
- Knowledge of Production Control
- Tech Savvy
Timeline
Production Control
DENSO Manufacturing Of Michigan
09.2018 - Current
Taxi Driver
Black And White Cab
09.2013 - 11.2017
Sales Clerk
Meijer Inc.
06.2002 - 09.2013
No Degree - Computer And Information Sciences
Kellogg Community College
High School Diploma -
Harper Creek High School