Summary
Overview
Work History
Education
Skills
Timeline
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Joshua Groat

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

21
21
years of professional experience

Work History

Production Control

DENSO Manufacturing Of Michigan
09.2018 - Current
  • Pick up and deliver chemicals to and from production when ordered.
  • Pick up scrap acuminated throughout the day.
  • Deliver parts to the production lines.

Taxi Driver

Black And White Cab
09.2013 - 11.2017
  • Maximized passenger satisfaction by keeping vehicles in safe and clean operating condition.
  • Upheld high standards of cleanliness, sanitation and service.
  • Arrived on time to customer appointments.
  • Waited for passengers at designated high-volume locations such as airports and popular nightlife spots.
  • Stored passenger luggage and personal items with care for safety and security.
  • Provided mobility to assistance to disabled passengers.
  • Answered, scheduled and responded to reservation calls at specific times and locations.
  • Maintained vehicle cleanliness to maximize passenger satisfaction.
  • Transported high-value clients with professionalism and discretion.
  • Calculated rides costs, received money and returned change.
  • Minimized mechanical issues by adhering to vehicle maintenance schedule.
  • Checked in with dispatch to determine schedule and planned pickups.
  • Completed individual and business documentation on-time and with minimal errors.

Sales Clerk

Meijer Inc.
06.2002 - 09.2013
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Placed new merchandise on shelves and racks in appealing, organized arrangements to drive sales.
  • Inspected floor displays, noted missing items and immediately replenished merchandise.
  • Kept front check out area clean and organized for efficient service.
  • Enhanced customer service experience by acting quickly and applying appropriate resolutions for common problems.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Helped customers complete purchases by moving heavy items, collecting payments and bagging purchases.
  • Readied items for sales floor stocking by affixing tags and preparing shelf labels.
  • Forged and nurtured impactful relationships with customers to cultivate loyalty.
  • Stayed current on available products, store promotions and customer service policies to better serve shoppers.
  • Checked aisles for spills to complete quick clean-up.
  • Monitored deliveries by checking merchandise against invoice paperwork and notifying supervisor of discrepancies.
  • Completed regular cycle counts and inventory audits.
  • Supported promotional plans by updating signage with price changes.
  • Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
  • Delivered assistance and service by carrying packages and bags and securing customer purchases in vehicles.
  • Maintained current knowledge of shelf planograms and end cap plans to merchandise products.
  • Used several databases to order inventory from major suppliers.

Education

No Degree - Computer And Information Sciences

Kellogg Community College
Battle Creek, MI

High School Diploma -

Harper Creek High School
Battle Creek, MI

Skills

  • Time Management
  • Active Listening
  • Critical Thinking
  • Maintaining Clean Work Areas
  • PIV Trained
  • Knowledge of Production Control
  • Tech Savvy

Timeline

Production Control

DENSO Manufacturing Of Michigan
09.2018 - Current

Taxi Driver

Black And White Cab
09.2013 - 11.2017

Sales Clerk

Meijer Inc.
06.2002 - 09.2013

No Degree - Computer And Information Sciences

Kellogg Community College

High School Diploma -

Harper Creek High School

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Joshua Groat