Joshua Groh
Edwardsville,United States
Summary
Driven and hard-working Mass Communications graduate, with a focus in media production. Currently a manager at Culver's, I use my customer service and leadership skills to run the restaurant, while directing/producing/editing short films and doing photography on the side.
Overview
5
5
years of professional experience
Work History
Shift Manager
Culver's
05.2023 - Current
- Help run shifts smooth while accurately fulfilling orders and maintaining a good quality of our food
- Handle calls and customer complaints, send coupons, fulfill refunds if necessary
- Help team members improve on their abilities and coach them to succeed further in our store
- Keep the crew in good spirits by carrying myself in a good light.
Crew Trainer
Culver's
12.2018 - 08.2023
- Helped shift run smooth and took control when management had to step away
- Trained new team members on everything from fryers, buns station, custard station, registers, drive-thru, and grill
- Assisted management in new training ideas and helped run team meetings.
Food & Beverage Expert
Target
08.2021 - 05.2023
- Ensured product was fresh and packages were properly sealed
- Checked inventory and made sure backstock counts were correct
- Helped guests locate items
- Back-up check lanes when needed
- Answered phone calls about products and services
- Trained new team members in my area.
Education
Bachelor of Science - Media Production
Southern Illinois University
Edwardsville, IL12.2023
Associate of Applied Science in Business Administration -
Jefferson College
05.2021
Associate of Applied Science in Business Administration -
Missouri Baptist University
05.2020
Skills
- Leadership
- Fast Learner
- Video Producing and Directing
- Adobe Suite
- Microsoft Office
- Teamwork
- Management
- Customer Service
Details
Edwardsville, United States, (314) 696-4449, jtgroh16@gmail.com
Personal Information
Title: Video Producer/Director
Timeline
Shift Manager
Culver's
05.2023 - Current
Food & Beverage Expert
Target
08.2021 - 05.2023
Crew Trainer
Culver's
12.2018 - 08.2023
Bachelor of Science - Media Production
Southern Illinois University
Associate of Applied Science in Business Administration -
Jefferson College
Associate of Applied Science in Business Administration -
Missouri Baptist University
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