Dedicated individual with strong customer service skills. Experienced in resolving issues efficiently and maintaining customer satisfaction through effective communication and collaboration.
Overview
3
3
years of professional experience
Work History
bumper 2 bumper general mechanic
Customer Service Department
Verona, New York
09.2025 - Current
Assisted customers in resolving product inquiries and service issues to enhance their satisfaction.
Maintained knowledge of current promotions and services offered.
Answered customer inquiries via telephone, email and face-to-face contact.
Answered phone with positive attitude and asked questions to better understand customer needs.
Delivered prompt, friendly, and knowledgeable service for routine inquiries and complaints, contributing to positive customer experiences.
SYEP Employee
NYC Department of Education
New York, New York
07.2023 - 08.2023
Facilitated positive learning environment through active engagement with participants.
Supported students in achieving academic goals and participating in extracurricular activities.
Coordinated with team members on community service projects to enhance community involvement.
Utilized positive reinforcement techniques when working with challenging behaviors.