Joshua Gutierrez
Denver,Colorado
Summary
Seasoned professional in general and operations management with comprehensive experience leading teams, optimizing processes, and implementing cost-effective strategies. Skilled in strategic planning, staff development, and operational efficiency, consistently improving workflow and reducing costs. Proven track record of enhancing overall business performance through effective leadership and innovative problem-solving.
Overview
13
13
years of professional experience
1
1
Certification
Work History
General Manager
Sweetwater Partners
DENVER, COLORADO
11.2021 - 09.2024
- Led team to deliver exceptional customer experience and ensured achievement of company goals
- Managed various back-office duties including inventory audits, AMED procedures and inspections, cash balancing, product ordering, back office receiving, store-to-store transfers, MJJ waste, inventory adjustments, merchandising, staff scheduling, and planogram
- Oversaw cash deposits, vault, and safe responsibilities, conducting regular floor and stockroom audits
- Led successful onboarding and training initiatives, ensuring necessary knowledge and skills to deliver exceptional service
Lead Retail Trainer
LivWell
DENVER, COLORADO
11.2017 - 11.2021
- Held lead trainer position, ensuring compliance with company standards for all employees
- Demonstrated visionary leadership, driving the successful delivery of LivWell's retail promise through strategic planning, sales training, and achieving targeted sales success
- Led talent development, maintaining impeccable store presentation and managing scheduling, interviewing, and engagement initiatives
- Proficient in store financials and metric analysis, exceeding company and store goals
Sales and Operations Coordinator
Pacific Sales Associates
RANCHO CUCAMONGA, CALIFORNIA
02.2014 - 05.2017
- Successfully recruited, hired, and trained a high-performing B2B sales team
- Utilized data analysis to identify and generate leads, optimizing sales processes for effective lead conversion and customer relationship management
- Cultivated and fostered strong business relationships with strategic partners, driving collaborative efforts
- Achieved consistent sales targets year over year, driving revenue growth through strategic sales planning, effective client engagement, and strong closing techniques
Assistant General Manager
Sprint Stores
LOS ANGELES, CALIFORNIA
08.2011 - 02.2014
- Contributed to team development initiatives during tenure with Sprint, fostering growth and success within multiple teams
- Prioritized training and development, playing a key role in onboarding and mentoring new staff members, emphasizing sales tactics and zone selling techniques
- Ensured locations were audit-ready and effectively implemented company policies and procedures
- Recognized and awarded for outstanding sales performance
Skills
- Agile Project Management
- Risk Management
- Stakeholder Management
- Budgeting And Procurement
- Relationship Building
- Project Management
- Project Scoping And Planning
- Data Analysis
- Effective Communication
- Sales Training
Certification
- Google Project Management Certificate
Timeline
General Manager
Sweetwater Partners
11.2021 - 09.2024
Lead Retail Trainer
LivWell
11.2017 - 11.2021
Sales and Operations Coordinator
Pacific Sales Associates
02.2014 - 05.2017
Assistant General Manager
Sprint Stores
08.2011 - 02.2014