Joshua Guzman
San Antonio,TX
Summary
Accomplished General Manager at Gold’s Gym with a proven track record of fostering team unity and exceeding revenue targets through effective leadership and operations management. Skilled in motivating teams and enhancing customer satisfaction, demonstrating exceptional problem resolution and team-building abilities. Achieved significant financial stability and growth, highlighting a blend of strategic and interpersonal skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
General Manager
Gold’s Gym
06.2023 - Current
- Managed a diverse team of 30 professionals, fostering a positive work environment and high customer satisfaction.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
Personal Trainer
Golds Gym
06.2017 - Current
- Educated clients on proper exercise techniques, reducing risk of injury during workouts.
- Motivated clients to stay on track with fitness goals with positive and friendly approach.
- Trained clients during strength training, cardio vascular exercise, and stretching.
- Assisted clients with personal fitness goals through realistic objectives.
Assistant General Manager
Golds Gym
04.2020 - 09.2022
- Motivated, trained, and disciplined employees to maximize performance.
- Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
Certification
- National academy of sports medicine Certified personal trainer
- National academy of sports medicine Performance enhancement specialist
- National academy of sports medicine bodybuilding physique coach
- TRX functional trainer
- TRX group training
- TRX suspension training
Timeline
General Manager
Gold’s Gym
06.2023 - Current
Assistant General Manager
Golds Gym
04.2020 - 09.2022
Personal Trainer
Golds Gym
06.2017 - Current
- National academy of sports medicine Certified personal trainer
- National academy of sports medicine Performance enhancement specialist
- National academy of sports medicine bodybuilding physique coach
- TRX functional trainer
- TRX group training
- TRX suspension training
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