Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
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Joshua Guzman

Bronx,NY

Summary

Dynamic and dependable customer service professional with extensive experience in retail and food service environments. Proven expertise in inventory management, order processing, and consistently delivering exceptional customer experiences in fast-paced settings. Recognized for reliability, strong teamwork, and an unwavering work ethic that drives success. Committed to fostering positive relationships and enhancing operational efficiency to support organizational goals.

Overview

7
7
years of professional experience

Work History

Sales Associate

AutoZone
Margate, FL
01.2022 - 01.2024
  • - Assisted customers with selecting automotive products, ensuring a positive shopping experience
  • - Managed inventory by stocking shelves and maintaining organized product displays
  • - Processed in-store and online orders accurately and efficiently
  • - Supported daily operations including packaging and coordinating deliveries

Seasonal Team Member

Razzleberry's Homemade Ice Cream
Pompano Beach, FL
02.2021 - 06.2021
  • - Provided friendly customer service and handled customer orders efficiently
  • - Prepared ice cream, coffee, and specialty beverages with attention to detail
  • - Maintained a clean, organized workspace to support a positive customer experience

Team Member

Tropical Smoothie Cafe
Margate, FL
01.2017 - 01.2020
  • - Prepared food and beverages while maintaining high quality and consistency standards
  • - Delivered excellent customer service in a fast-paced, high-volume environment
  • - Maintained cleanliness and ensured compliance with food safety and sanitation standards
  • - Restocked supplies and supported team operations during peak hours

Education

High School Diploma -

El Liceo Prepara Francisco Antonio Batista Garcia
Dominican Republic

Continuing Education Coursework - undefined

01-2025

Skills

  • Customer Service & Communication
  • Inventory Management & Stocking
  • Order Processing & POS Systems
  • Team Collaboration
  • Time Management & Multitasking
  • Multi-tasking
  • Problem-solving
  • Relationship building
  • Flexible schedule

Languages

Fluent in English and Spanish

Interests

Avid Chess Player

Timeline

Sales Associate

AutoZone
01.2022 - 01.2024

Seasonal Team Member

Razzleberry's Homemade Ice Cream
02.2021 - 06.2021

Team Member

Tropical Smoothie Cafe
01.2017 - 01.2020

Continuing Education Coursework - undefined

High School Diploma -

El Liceo Prepara Francisco Antonio Batista Garcia