Joshua hajjar
West Palm Beach,FL
Summary
- Results-driven Personal Training Manager and Certified Personal Trainer with a strong history of surpassing sales targets and enhancing client retention. Expertise in developing and mentoring trainers, managing operations, and designing tailored fitness programs that yield measurable outcomes. Proficient in utilizing data and KPIs to boost departmental performance and achieve exceptional sales results. Committed to promoting health and wellness while enhancing member experiences across multiple gym locations.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Fitness Manager / Certified Personal Trainer
Crunch Fitness
West Palm Beach, FL
02.2024 - Current
- Lead the personal training department, overseeing team performance, scheduling, sales, and client satisfaction to drive overall gym success and departmental growth.
- Consistently meet and exceed monthly personal and departmental sales goals through consultative selling, performance-based client programming, and strategic KPI management.
- Deliver high-level personal training services, creating customized fitness programs for clients with varying goals, while maintaining exceptional client retention and long-term engagement.
- Set and break company sales records by implementing effective coaching strategies, leading by example, and creating a high-performance sales culture within the department.
- Recruit, onboard, and mentor new personal trainers while providing ongoing development and performance feedback to veteran coaches, fostering a results-driven and cohesive team.
- Manage daily and weekly scheduling for trainers and sessions, ensuring optimal staff coverage, client satisfaction, and efficient use of gym resources.
- Collaborate with management teams at other district locations to align goals, share best practices, and contribute to regional success initiatives.
- Utilize data-driven strategies to track KPIs including session delivery, revenue per member, closing percentages, and retention metrics; take corrective action when needed to ensure targets are exceeded.
- Serve as a key leader within the gym, working closely with general management to ensure operational success, member satisfaction, and brand alignment.
Vitamin Shoppe Health Enthusiast
Vitamin Shoppe
West Palm Beach, FL
10.2023 - 02.2024
- Delivered personalized wellness consultations, driving sales through tailored product recommendations.
- Consistently exceeded individual and store sales targets through strategic upselling and promotions.
- Oversaw store operations as shift lead, managing opening/closing duties and cash handling.
- Trained new Health Enthusiasts on product knowledge and effective customer engagement techniques.
- Assisted with inventory control and visual merchandising to maintain an organized retail environment.
- Resolved customer concerns and returns professionally, enhancing satisfaction and retention.
- Collaborated with store leadership to execute promotions and monitor KPIs for compliance.
Sales Associate / Key Holder
General Nutrition Center, GNC
West Palm Beach, FL
07.2022 - 10.2023
- Provided expert customer service by recommending tailored supplements and health products.
- Maintained extensive product knowledge to educate customers on nutrition and usage.
- Assisted with daily store operations, including cash handling and sales report reconciliation.
- Trained new associates, delegated tasks, and enforced adherence to company standards.
- Monitored inventory levels, managed stock replenishment, and ensured accurate merchandising.
- Consistently exceeded sales targets through effective suggestive selling and promotions.
Inventory Supervisor
Ultra Touch Car Wash
Lake Worth, FL
07.2021 - 06.2022
- Managed daily inventory of detailing supplies, tools, and cleaning products for optimal shop operations.
- Tracked stock levels using manual methods and basic inventory systems to prevent service delays.
- Collaborated with vendors to place orders, compare prices, and secure timely delivery of materials.
- Organized storage areas, ensuring proper labeling and safe storage of all supplies.
- Prepared supplies for daily detailing jobs, identifying product needs based on appointment schedules.
- Conducted regular inventory checks and maintained records of purchases and usage to control costs.
Education
High School Diploma -
Palm Beach State College
Lake Worth, FL05-2022
Skills
- Sales & Revenue Generation – Proven ability to exceed monthly personal and departmental sales goals through strategic selling and high conversion rates
- Leadership & Team Development – Experienced in mentoring, training, and developing new and veteran personal trainers to enhance team performance and culture
- Client Retention & Engagement – Skilled in building long-term client relationships through customized fitness programs and consistent progress tracking
- KPI & Performance Management – Proficient in analyzing and driving key performance indicators such as session delivery, closing percentages, and revenue metrics
- Schedule & Operations Management – Manage trainer schedules and daily operations to ensure smooth execution of services and optimal gym functionality
- Cross-Team Collaboration – Work closely with other gym managers and regional leaders to align strategies and contribute to multi-location success
- Fitness Programming & Coaching – Design and deliver advanced, results-driven training plans tailored to individual client goals across various fitness levels
- Record-Setting Sales Strategy – Demonstrated ability to break company sales records through high-impact leadership and innovative department-level tactics
Affiliations
- Fitness & Wellness: Regularly engage in strength training, cardio, and group fitness classes to maintain a healthy lifestyle.
- Family Time: Prioritize quality time with family, fostering strong relationships and support networks.
- Community Involvement: Volunteer or participate in local health and wellness events or charity runs.
- Continuous Learning: Stay updated with the latest fitness trends, certifications, and personal development courses.
- Outdoor Activities: Enjoy running, biking, or other outdoor sports that promote physical and mental well-being.
- Cooking & Nutrition: Experiment with healthy recipes and nutrition plans to complement a balanced lifestyle.
Accomplishments
- “Hungry for Success” Award – Recognized for relentless drive and dedication to exceeding goals and pushing personal limits.
- Humility Award – Honored for maintaining a humble attitude while leading and supporting the team.
- Grounded Leadership Award – Acknowledged for staying focused, approachable, and level-headed in fast-paced environments.
- Gratitude Recognition – Celebrated for fostering a positive and thankful workplace culture, inspiring colleagues and clients alike.
- Fitness manager - Promoted to Fitness Manager within 2 months of starting due to consistently exceeding sales and client retention goals.
Certification
- Certified Personal Trainer (CPT) – ISSA
- Certified Nutrition Specialist – ISSA
- Certified Bodybuilding Coach – ISSA
- Boater’s License – BoatUS Foundation
- Driver’s License – Florida
Languages
English
Native/ Bilingual
Arabic
Professional
Timeline
Fitness Manager / Certified Personal Trainer
Crunch Fitness
02.2024 - Current
Vitamin Shoppe Health Enthusiast
Vitamin Shoppe
10.2023 - 02.2024
Sales Associate / Key Holder
General Nutrition Center, GNC
07.2022 - 10.2023
Inventory Supervisor
Ultra Touch Car Wash
07.2021 - 06.2022
High School Diploma -
Palm Beach State College
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