Joshua Halbrook
Dothan,Alabama
Summary
I provide excellent customer service and resolve customer complaints in a timely manner. I possess strong problem-solving skills, good time management, and I have the ability to multitask in a fast-paced environment. I aim to leverage my abilities through the experience I have to perform the job well.
Overview
3
3
years of professional experience
Work History
Package Handler
UPS
09.2023 - Current
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Streamlined workflow by coordinating with team members on efficient loading and unloading procedures.
- Enhanced customer satisfaction by ensuring timely delivery of packages through efficient processing methods.
Courier
FedEx Express
03.2022 - Current
- Carefully planning out my route every day to ensure I make service times on priority packages
- Picking up packages from businesses and residences during a scheduled pick up time
- Working together within my workgroup to make sure all deliveries get attempted and all pick ups are made within pick up window
- Building up relationships with customers I deliver to on regular basis
- Conducted regular pre-trip inspections of truck equipment such as tires, lights, brakes, gas, oil, and water levels prior to departure from facility
- Resolved customer complaints in a professional manner while maintaining positive relationships with clients
- Utilized GPS systems efficiently when navigating through unfamiliar areas in order to deliver packages on schedule
- Organized truck to ensure I run my route in an efficient manner.
Delivery Driver
FedEx Ground
01.2021 - 03.2022
Education
No Degree -
Troy University
Alabama, ALSkills
- Customer Service
- Time Management
- Coordinating Efficient Routes
- GPS and Route Planning
- Excellent Driving Skills
- Courier Training
Timeline
Package Handler
UPS
09.2023 - Current
Courier
FedEx Express
03.2022 - Current
Delivery Driver
FedEx Ground
01.2021 - 03.2022
No Degree -
Troy University
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