Joshua Haro
Riverside,CA
Summary
Experienced Quality Assurance Supervisor with over 10 years in managing quality teams and implementing audits. Skilled in training staff, generating reports, and leading projects that enhance performance. Expertise in overseeing production processes, ensuring product conformance, and improving audit inspections to meet company standards while driving process improvement and regulatory compliance.
Overview
13
13
years of professional experience
Work History
Quality Assurance Supervisor
Oakley
Foothill Ranch, CA
12.2021 - Current
- Oversaw a team of 13 quality inspectors to ensure compliance with company standards.
- Conducted root cause analysis investigations into non-conforming products and processes.
- Developed reports on quality assurance results for presentation to management teams.
- Collaborated with production and engineering teams to enhance quality standards.
- Led projects aimed at advancing initiatives within the quality department.
- Implemented inspection protocols that maintained product specifications.
Account Management/Quality Control
CBS FASTENERS
Anaheim, CA
04.2018 - 12.2021
- Managed multiple accounts to strengthen customer loyalty and satisfaction.
- Created innovative solutions that exceeded customer expectations.
- Maintained relations through various channels to enhance partnerships.
- Prioritized open orders, improving on-time delivery by 10%.
- Implemented strategies to prevent line stoppages on customer production lines.
- Inspected products from internal and external processes for quality assurance.
- Verified product compliance with specifications and blueprint requirements.
Sales Manager
MARKETSOURCE
Redlands, CA
09.2013 - 04.2018
- Directed an increase in sales volume by 10%-15% to baseline driven by current promotions and team development.
- Planned and directed staffing, training, and performance evaluations to enhance sales and service program effectiveness.
- Ensured high standards of customer engagement and satisfaction to foster loyalty and repeat business.
Education
Bachelor of Science - Business
UNIVERSITY OF PHOENIX
Ontario, CASkills
- ISO 9001 compliance
- AS9100 standards
- Six sigma methodologies
- Process improvement
- Risk management
- Time management
- Critical thinking
- Mentoring
Timeline
Quality Assurance Supervisor
Oakley
12.2021 - Current
Account Management/Quality Control
CBS FASTENERS
04.2018 - 12.2021
Sales Manager
MARKETSOURCE
09.2013 - 04.2018
Bachelor of Science - Business
UNIVERSITY OF PHOENIX