Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Joshua harrison

killeen

Summary

Dynamic leader and adept communicator with a proven track record in high-pressure environments, including the military. Excelled in roles requiring exceptional problem-solving, customer service, and regulatory compliance. Demonstrated mastery in HR functions and kitchen operations, significantly enhancing team efficiency and operational standards at Raising Cane's Restaurants. Skilled in multitasking and maintaining rigorous attention to detail.

Overview

3
3
years of professional experience

Work History

Human Resource Specialist

Military
Killeen
02.2024 - Current

Human Resource Specialist (Military)

  • Process and maintain personnel records, including enlistment contracts and promotion orders
  • Manage payroll, leave requests, and financial documents for service members
  • Assist with recruiting, in-processing, and out-processing of soldiers
  • Advise soldiers on career progression, benefits, and administrative policies
  • Conduct data entry and maintain military databases for personnel tracking
  • Prepare and review official military correspondence and reports
  • Ensure compliance with military regulations and security protocols
  • Assist in planning and coordinating military ceremonies and events
  • Provide customer service and administrative support to soldiers and leadership
  • Train and mentor junior personnel in HR functions and military policies

Basic Combat Training (BCT)

  • Developed physical fitness, endurance, and discipline through rigorous training
  • Learned marksmanship, weapon handling, and basic combat tactics
  • Completed team-based exercises to enhance communication and leadership skills
  • Trained in first aid, survival skills, and battlefield response procedures
  • Practiced drill and ceremony movements for military discipline and structure
  • Developed mental resilience and adaptability in high-pressure environments
  • Gained knowledge of Army values, ethics, and chain of command

Advanced Individual Training (AIT)

  • Received specialized training in military occupational specialty (MOS) tasks
  • Gained proficiency in military HR systems, policies, and administrative procedures
  • Applied leadership and teamwork skills in hands-on training exercises
  • Learned to operate military software for personnel and payroll management
  • Conducted practical exercises in records management and document processing
  • Developed problem-solving skills in real-world administrative scenarios
  • Enhanced written and verbal communication skills for professional military correspondence

Crew Team Member

Raising Cane's Restaurants
Killeen
10.2022 - 10.2024
  • Greet customers with a friendly and positive attitude
  • Take customer orders accurately and efficiently
  • Handle cash, credit, and mobile payments at the register
  • Provide prompt and courteous service, ensuring customer satisfaction
  • Address customer concerns and resolve issues professionally
  • Maintain a clean and organized dining area
  • Prepare fresh, high-quality chicken fingers, fries, coleslaw, and Texas toast
  • Operate fryers and other kitchen equipment safely and efficiently
  • Ensure food is cooked to proper temperatures and meets quality standards
  • Follow food handling and safety procedures to maintain sanitation compliance
  • Assist with inventory management and restocking supplies as needed
  • Work collaboratively with team members to ensure smooth restaurant operations
  • Maintain a fast-paced workflow during peak hours
  • Assist with training new employees to uphold company standards
  • Follow company policies and procedures to ensure efficiency and safety
  • Perform routine cleaning of kitchen equipment, dining areas, and restrooms
  • Take out trash and properly dispose of waste following health regulations
  • Stock and organize workstations to maintain a seamless workflow

Crew Team Member

Marcos's Pizza
Killeen
11.2021 - 10.2022
  • Greet customers warmly and provide friendly service
  • Take customer orders accurately in person, over the phone, and through online platforms
  • Handle cash, credit, and mobile transactions at the register
  • Assist with resolving customer complaints and ensuring satisfaction
  • Package and prepare orders for dine-in, carryout, and delivery
  • Prepare pizza dough, sauces, and fresh toppings according to company recipes
  • Assemble and cook pizzas, subs, salads, and other menu items to order
  • Monitor oven temperatures and cooking times for quality control
  • Follow proper food handling and safety guidelines
  • Assist in restocking and inventory management
  • Work closely with team members to ensure smooth operations during peak hours
  • Maintain a fast-paced workflow while upholding quality and consistency
  • Assist in training new employees on food preparation and customer service procedures
  • Maintain cleanliness in the kitchen, dining area, and restrooms
  • Wash dishes, utensils, and equipment to ensure sanitation compliance
  • Dispose of trash and restock supplies as needed

Education

High School Diploma -

Early College High School
Fort Hood, TX
05-2024

Skills

  • Leadership and Teamwork
  • Strong Work Ethic and Discipline
  • Problem-Solving and Critical Thinking
  • Adaptability in Fast-Paced Environments
  • Excellent Customer Service and Communication
  • Multitasking and Time Management
  • Conflict Resolution and Professionalism
  • Attention to Detail and Organization
  • Ability to Work Under Pressure
  • Resilience and Mental Toughness
  • Food Handling and Safety Procedures
  • Regulatory compliance
  • Order Taking and Cash Handling
  • Customer Service and Conflict Resolution
  • Inventory Management and Stocking
  • Cooking and Kitchen Operations
  • POS (Point of Sale) System Proficiency
  • Equipment Maintenance and Sanitation
  • Scheduling and Workforce Coordination

Affiliations

  • Amateur Boxer (2021-2025)

Timeline

Human Resource Specialist

Military
02.2024 - Current

Crew Team Member

Raising Cane's Restaurants
10.2022 - 10.2024

Crew Team Member

Marcos's Pizza
11.2021 - 10.2022

High School Diploma -

Early College High School
Joshua harrison