Dynamic leader and adept communicator with a proven track record in high-pressure environments, including the military. Excelled in roles requiring exceptional problem-solving, customer service, and regulatory compliance. Demonstrated mastery in HR functions and kitchen operations, significantly enhancing team efficiency and operational standards at Raising Cane's Restaurants. Skilled in multitasking and maintaining rigorous attention to detail.
Overview
3
3
years of professional experience
Work History
Human Resource Specialist
Military
Killeen
02.2024 - Current
Human Resource Specialist (Military)
Process and maintain personnel records, including enlistment contracts and promotion orders
Manage payroll, leave requests, and financial documents for service members
Assist with recruiting, in-processing, and out-processing of soldiers
Advise soldiers on career progression, benefits, and administrative policies
Conduct data entry and maintain military databases for personnel tracking
Prepare and review official military correspondence and reports
Ensure compliance with military regulations and security protocols
Assist in planning and coordinating military ceremonies and events
Provide customer service and administrative support to soldiers and leadership
Train and mentor junior personnel in HR functions and military policies
Basic Combat Training (BCT)
Developed physical fitness, endurance, and discipline through rigorous training
Learned marksmanship, weapon handling, and basic combat tactics
Completed team-based exercises to enhance communication and leadership skills
Trained in first aid, survival skills, and battlefield response procedures
Practiced drill and ceremony movements for military discipline and structure
Developed mental resilience and adaptability in high-pressure environments
Gained knowledge of Army values, ethics, and chain of command
Advanced Individual Training (AIT)
Received specialized training in military occupational specialty (MOS) tasks
Gained proficiency in military HR systems, policies, and administrative procedures
Applied leadership and teamwork skills in hands-on training exercises
Learned to operate military software for personnel and payroll management
Conducted practical exercises in records management and document processing
Developed problem-solving skills in real-world administrative scenarios
Enhanced written and verbal communication skills for professional military correspondence
Crew Team Member
Raising Cane's Restaurants
Killeen
10.2022 - 10.2024
Greet customers with a friendly and positive attitude
Take customer orders accurately and efficiently
Handle cash, credit, and mobile payments at the register
Provide prompt and courteous service, ensuring customer satisfaction
Address customer concerns and resolve issues professionally
Maintain a clean and organized dining area
Prepare fresh, high-quality chicken fingers, fries, coleslaw, and Texas toast
Operate fryers and other kitchen equipment safely and efficiently
Ensure food is cooked to proper temperatures and meets quality standards
Follow food handling and safety procedures to maintain sanitation compliance
Assist with inventory management and restocking supplies as needed
Work collaboratively with team members to ensure smooth restaurant operations
Maintain a fast-paced workflow during peak hours
Assist with training new employees to uphold company standards
Follow company policies and procedures to ensure efficiency and safety
Perform routine cleaning of kitchen equipment, dining areas, and restrooms
Take out trash and properly dispose of waste following health regulations
Stock and organize workstations to maintain a seamless workflow
Crew Team Member
Marcos's Pizza
Killeen
11.2021 - 10.2022
Greet customers warmly and provide friendly service
Take customer orders accurately in person, over the phone, and through online platforms
Handle cash, credit, and mobile transactions at the register
Assist with resolving customer complaints and ensuring satisfaction
Package and prepare orders for dine-in, carryout, and delivery
Prepare pizza dough, sauces, and fresh toppings according to company recipes
Assemble and cook pizzas, subs, salads, and other menu items to order
Monitor oven temperatures and cooking times for quality control
Follow proper food handling and safety guidelines
Assist in restocking and inventory management
Work closely with team members to ensure smooth operations during peak hours
Maintain a fast-paced workflow while upholding quality and consistency
Assist in training new employees on food preparation and customer service procedures
Maintain cleanliness in the kitchen, dining area, and restrooms
Wash dishes, utensils, and equipment to ensure sanitation compliance