Joshua Harrison
New Port Richey
Summary
Highly motivated Sales Representative with solid experience in cultivating client relationships, executing sales strategies, and exceeding revenue goals. Strong abilities in leveraging product knowledge to secure new business and maintain existing accounts. Known for innovative problem-solving skills and adept at building rapport with clients to foster loyalty. Previous work has consistently resulted in increased market share and customer satisfaction.
Overview
8
8
years of professional experience
Work History
Self-Employed Auto Detailer
Self Employed Automotive Detailing
Endicott
08.2023 - 08.2024
- Provided exceptional auto detailing services to local dealerships and the community.
- Self-managed all finances, including taxes.
- Utilized marketing strategies to attract new clients.
- Ensured clear communication with clients regarding their needs and schedules.
- Maintained a clean, organized work environment.
- Responded promptly to customer inquiries regarding services provided.
- Served clients with on-site detailing services at businesses and homes.
- Ordered and restocked supplies to keep workplace operating smoothly.
- Maintained cleanliness and presentation of stockroom and organized chemical racks by size, style and color for visual appeal.
- Scheduled detailing appointments and managed time effectively to meet customer demands.
Sales Associate/Automotive Detailing/Management Executive
Automotive Dealership - Tucker Enterprise
Endicott
12.2019 - 08.2023
- Managed daily operations of high-speed buffers, orbitals, steamers, and other equipment.
- Interacted with customers to understand their needs, and ensure satisfaction.
- Inspected vehicles for cleanliness, and identified imperfections.
- Managed advertised vehicles on Facebook Marketplace and Messenger.
- Closed sales by overcoming objections, and negotiating prices.
- Demonstrated vehicles by explaining characteristics, taking test drives, and explaining warranties.
- Developed successful sales strategies to maximize customer satisfaction and profit.
- Maintained a safe, tidy shop environment.
- Assisted customers with product selection, sizing and styling.
- Handled customer complaints in a professional manner.
- Greeted customers and provided exceptional customer service.
- Provided accurate information about products, prices and services.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Developed trusting relationships with customers by making personal connections.
- Engaged customers in friendly, professional dialogue to determine needs.
Supervisor
AMC Theaters
Vestal
01.2017 - 08.2019
- Secured the theater at the end of each shift.
- Stocked and organized concession supplies.
- Handled emergency situations to ensure safety.
- Managed multiple tasks simultaneously.
- Provided exceptional customer service to promote a positive experience.
- Monitored employee productivity levels on a regular basis to identify areas of improvement.
- Performed monthly inventory checks to ensure sufficient stock levels for all products.
- Fostered a positive and motivating work environment, leading to an increase in team morale.
- Maintained high levels of customer service satisfaction.
- Leading and managing customer service teams to ensure achievement of customer service goals.
Education
High School Diploma - Criminology
Vestal Senior High School
Vestal, NY06.2019
Associate of Arts - Physical Education
The College At Brockport
Brockport, NYAssociate of Arts - Criminology
Hillsborough Community College
Hillsborough, FL12-2025
Air Force ROTC Program -
University of South Florida
Tampa, FL05-2027
Skills
- Customer service
- Attention to detail
- Organizational skills
- Multitasking abilities
- Time management
- Communication skills
- Problem-solving
- Marketing strategies
- Efficiency and speed
- Observational skills
- Self-sufficiency
- Sales negotiation
- Telephone etiquette
Affiliations
- Currently a member of a semi-professional baseball league.
- Volunteer coaching for a 14u baseball league
Accomplishments
- Received a scholarship through the Air Force ROTC program by demonstrating excellent leadership skills along with exceeding in educational standards.
- Received an award of merit through the Air Force ROTC program from the Military Order of the World Wars, given by Colonel Lonnie Dale Vona in the recognition of scholastic and military skill and exceptional personal dedication and devotion to the program.
References
References available upon request.
Timeline
Self-Employed Auto Detailer
Self Employed Automotive Detailing
08.2023 - 08.2024
Sales Associate/Automotive Detailing/Management Executive
Automotive Dealership - Tucker Enterprise
12.2019 - 08.2023
Supervisor
AMC Theaters
01.2017 - 08.2019
High School Diploma - Criminology
Vestal Senior High School
Associate of Arts - Physical Education
The College At Brockport
Associate of Arts - Criminology
Hillsborough Community College
Air Force ROTC Program -
University of South Florida
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