Contact Joshua Harville, Former Domino's General Manager & Recently Emergency Response Technian , Loveland

Icon Property Rescue

Milford, Oh , OH

2018.12 - 2020.11

1 of 3 water technicians
On a 24/7 schedule for 2 weeks
Property rescue mostly works hand in-hand with insurance
Would document everything from start to finish.
Would handle any damage from a house catching on fire, A basement flooding due to storms, all the way to a coffee water line breaking over the weekend that no one noticed till monday.
Was in charge of multiple people on larger damage jobs
Spoke with victims right after/during disasters & let them know i was honestly there to help save there property & to tell them theres never a good time for a disaster.
Kept record of equipment on co-workers hours.
Followed protocol on cleaning category waste, dealing with category 3 often.

Domino's Pizza

Loveland , OH

2017.11 - 2018.12

Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
Developed value-added solutions and approaches by leveraging trends in customer marketplaces and industries.
Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
Supported regulatory compliance by overseeing all audits to verify protocol adherence.
Implemented innovative programs to increase employee loyalty and reduce turnover.
Devised and deployed successful marketing strategies, dramatically boosting store ranking.

Domino's Pizza

Loveland , OH

2017.08 - 2017.11

Dominos Pizza Inc.

Jacksonville , FL

2016.07 - 2017.08

Domino's Pizza

Goshen , OH

2015.08 - 2016.07

Achieved recognition from senior management for contribution to store success, including managing sales, employees and operations to foster optimal performance.
Helped with planning schedules and delegating assignments to meet coverage and service demands.
Mostly was in charge of closing the store & inventory.
Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Reviewed sales and gross profit reports to determine options for increasing market growth.
Coached team on effective upselling and cross-selling methods.
Would take the nightly deposit to the bank.
Enforced policies focused on increasing team productivity and strengthening operational efficiency.

Dominos Pizza Inc.

Goshen , OH

2012.06 - 2015.08

Answered customer telephone calls promptly to avoid on-hold wait times.
Handled transactions in person & over the phone.
Kept a positive attitude with customers & co-workers.
Understood the entire menu & any deals that we're currently running.
Regularly exceeded daily product add-on challenges.
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Responded to customer requests for products, services and company information.

Joshua Harville