Adaptable Program Officer proficient at identifying mission-driven opportunities and implementing strategic initiatives. Experience fostering productive external relationships and facilitating cross-team collaboration. Deep knowledge of and passion for free expression.
Increased cross-team collaboration to be more efficient internally, effective externally, and better connected with the work and goals of FIRE at-large. Managed FIRE's online learning platform to provide free educational opportunities to the public. Built mission-aligned initiatives and oversaw high school and college focused projects and resources. Directed a free, in-person week-long summit for 200 high school students to learn about free speech and leadership.
Advanced FIRE's mission at the high school level. Developed outreach messaging, marketing strategy, and long-term planning. Created curriculum modules for teachers on First Amendment topics. Ran FIRE's annual free speech essay contest. Designed and lead professional development workshops for teachers focusing on free speech principles and productive discourse. Presented for students and homeschool parents on advancing free speech culture.
Supported sales managers by creating complex customer quotes and proposals. Created and monitored reports using the CRM system to give the team accurate and useful data, and usher leads through the sales pipeline.
Supervised a team of four people in providing proactive customer service for school districts and parents. Built and implemented an onboarding process for new team members and wrote team standard operating procedures. Oversaw the team in an annual renewal campaign, generating over $3 million in revenue in two months.
Served as a field organizer with the Loudoun Education Association and met with a variety of school district stakeholders to strategize ways to improve the state of education in the district.