Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lorraina Soto

Peoria,AZ

Summary

Data entry professional with a customer service background and a proven knowledge of records management, data entry, and medical terminology, aiming to leverage my skills to bring success to your company.

Overview

16
16
years of professional experience

Work History

Lash Artist/Administrator

Lash Studio
09.2022 - 09.2023

-Entering accurate data daily on clients in their virtual files.

-Provided outstanding customer service, resulting in five-star ratings.

-Great attention to detail with daily task such as maintaining accurate records on clients and having a clean and organized work area.

Refinance Loan Specialist

Penny Mac
02.2021 - 03.2022

-Overseeing the finance process for refinancing home loans.

-Compiling, reviewing, and processing loan documents according to company ‘policies and procedures.

-Contacting customers, assisting them with gathering the necessary documents, and providing them with the status of their loan.

-Worked remotely entering data into various spreadsheets.

-Quickly learned new applications and programs remotely.

Administrative Assistant

Cosmetic Surgery Institute
06.2018 - 02.2021

-Provided treatments such as facials, chemical peels, skin needling, dermaplaning, and lamp robe to approve the appearance of patient’s skin.

-Manage scheduling, inventory, file management, and processed payments for the employer.

-Data entry involving medical terminology with patients health records.

-Completed Post-Op scheduling with patients after surgery and provided information on the recovery process.

-Assisted the doctor pre- and post-surgery.

-Charting and coding patient information into health records.

All Purpose Clerk

Safeway
06.2007 - 06.2018

-Received payments by cash, check, credit cards, vouchers, or automatic debits.

-Data entry of inventory and supplies for store.

-Assist customers by providing information resolving their complaints.

-Answered customers questions and provided information on procedures or policies.

-Stocked shelves and marked prices on items.

-Supervised others and provided on the job training.

Education

Associate of Applied Science - Surgical Technology

Gateway Community College
Mesa, AZ
01.2025

High School Diploma -

Centennial High School
Peoria, AZ
05.2009

Skills

Customer Service Skills

Data Entry

Communication skills

Time Management

Able to grasp new concepts quickly

Attention to detail

Teamwork

Adaptable

Timeline

Lash Artist/Administrator

Lash Studio
09.2022 - 09.2023

Refinance Loan Specialist

Penny Mac
02.2021 - 03.2022

Administrative Assistant

Cosmetic Surgery Institute
06.2018 - 02.2021

All Purpose Clerk

Safeway
06.2007 - 06.2018

Associate of Applied Science - Surgical Technology

Gateway Community College

High School Diploma -

Centennial High School
Lorraina Soto