JOSHUA HENDRICKS
Katy,TX
Summary
With a strong foundation in construction, I developed a passion for attention to detail, teamwork, and hard work during my high school years. My interest in accounting grew as I took classes in high school, further fueling my desire to pursue this field. Welding, although a temporary endeavor before leaving for boot camp, instilled in me the values of hard work, safety compliance, attention to detail, and organization. Serving in the military further enhanced my skills in attention to detail, honesty, respect, organization, leadership, and working under pressure. Upon leaving the military, my medical training and knowledge didn't directly translate to civilian life, leaving me unsure of my next steps. During this time, I worked at Healthline Medical Equipment but struggled with a sense of purpose and dealt with injuries from my time in the military. As a result, there is a gap in my professional work history as I focused on finding purpose and healing from my wounds. However, I recently completed my degree in February and am now highly motivated and ready to join the workforce to build a successful career.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Healthline Medical Equipment
01.2013 - 11.2013
- Gathered information, assessed and fulfilled callers' needs and educated on important policies and procedures.
- Maintained confidential patient, employee and company information in compliance with company policies and regulatory requirements.
- Investigated and resolved customer inquiries and complaints quickly.
- Verification of insurance for medical supplies, filing of claims, and handling of cash payments for medical equipment.
- Stayed calm under pressure to and successfully dealt with difficult situations.
FMF Hopsital Corpsman
United States Navy
02.2008 - 11.2012
- Maintained and managed medical records for proper placement of documents, corrections, and compliance for OSHA & HIPPA inspections. Received a zero discrepancy on inspection from my attention to detail.
- Maintained operational organization by ensuring equipment functionality, inventory levels and employee medical training.
- Provided leadership, delegation, and exceptional medical service in high-pressure situations.
- Rendered emergency medical treatment and administered immunization programs.
- Provided emergency medical care and conducted physical exams and interviews to gain medical history and relevant health data.
Tank Welder
Trinity Industries, Inc
06.2007 - 01.2008
- Set up and operated shielded metal arc and gas metal arc welding equipment.
- Operated hoists, cranes, and power tools to dismantle equipment to find and remove defective parts.
- Completed welding projects using gas tungsten arc, gas metal arc, flux-cored arc, plasma arc, and shielded metal arc equipment.
- Prepared welding equipment to perform advanced welding work.
- Clamped, held, tack-welded, heat-bent and bolted component parts to achieve required configurations and positions.
- Inspected welds and checked critical measurements to meet specifications.
Construction Framer
Quality Construction
01.2004 - 05.2007
- Accurately and safely installed wall, roof and floor structures according to blueprints, customer requests, and available inventories.
- Examined wood, work areas, and supplies for defects and damage before completing projects.
- Used appropriate glues, adhesives and sealants for frames, correctly handling chemicals to minimize exposure.
- Created custom frames to meet needs of individual customers.
- Inspected projects, identified issues that occurred and implemented corrective measures.
Education
Associates of Arts Business Administration (AABA) -
American Intercontinental University
02.2024
Bachelor of Business Administration (BBA) with focus in Accounting - undefined
American Intercontinental University
02.2024
Skills
- Attention to detail
- Excellent typing skills and accuracy
- Self-motivated/ determined worker
- MS Office exposure
- Multitasking
- Respectful and prompt communication skills
- Complaint resolution
- Scheduling
- Account updating
- Report Generation
- Data Entry
Certification
- United States Navy Hospital Corpsman School, 04/2008 - 07/2008, Certificate of Completion
- United States Navy Field Medical Training Battalion (FMTB), 10/2008, Certificate of Completion
- Enlisted Fleet Marine Force Warfare Specialist (Ground Combat Element), 06/2009, For completion of the established personnel qualification standards and having demonstrated the professional skills and competence while serving as a Fleet Marine Force Corpsman
Awards
- NAM (Navy and Marine Corp Achievement Medal), 09/2010 - 03/2011, For exemplary service for Operation Enduring Freedom to Afghanistan
- LOC (Letter of Commendation) from base general at Camp Lejuene for leadership of getting mission ready for deployment to Afghanistan. Lead and organized dental blocks for the battalion (1000) soldiers coordinating times, record keeping, inputting data into computer and medical records. This resulted in mission ready to deploy.
Timeline
Customer Service Representative
Healthline Medical Equipment
01.2013 - 11.2013
FMF Hopsital Corpsman
United States Navy
02.2008 - 11.2012
Tank Welder
Trinity Industries, Inc
06.2007 - 01.2008
Construction Framer
Quality Construction
01.2004 - 05.2007
Bachelor of Business Administration (BBA) with focus in Accounting - undefined
American Intercontinental University
Associates of Arts Business Administration (AABA) -
American Intercontinental University
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