Joshua Henry
Kountze,Tx
Summary
Dynamic Elite Service Technician with extensive experience at Xylem Inc., excelling in installation and repair of complex systems. Proven track record in preventive maintenance and customer service, ensuring optimal performance and compliance with safety standards. Recognized for attention to detail and ability to train junior technicians, fostering a culture of excellence.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Elite Service Tech
Xylem Inc.
01.2022 - Current
- Assisted in diagnosing equipment issues using diagnostic tools and software.
- Performed routine maintenance and repairs on various machinery and systems.
- Collaborated with senior technicians to learn best practices for service procedures.
- Documented service activities and repairs in compliance with company standards.
- Gained proficiency in safety protocols while handling tools and equipment.
- Supported inventory management by monitoring parts availability for repairs.
- Engaged with customers to understand service needs and provide updates on progress.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Consistently met project deadlines under pressure situations while maintaining high-quality workmanship standards.
- Trained junior technicians in proper techniques and safety protocols, fostering a culture of continuous improvement within the team.
- Collaborated with team members to complete complex installations, ensuring seamless integration of new systems.
- Stayed up-to-date on industry advancements through continuous learning initiatives, enhancing overall skillset and expertise.
Service Technician
South East Texas Water
10.2015 - 04.2022
- Diagnosed and repaired water supply systems, ensuring optimal performance and reliability.
- Conducted routine maintenance on equipment to enhance operational efficiency and longevity.
- Monitored water quality parameters, ensuring compliance with safety regulations and standards.
- Collaborated with team members to develop effective troubleshooting strategies for complex issues.
Boilermaker
Timec
01.2010 - 02.2015
- Collaborated with cross-functional teams to streamline project workflows and timelines.
- Measured old structural parts or assemblies to determine dimensional requirements of replacements parts.
- Maintained compliance with all safety procedures from both client and employer.
- Tightened or replaced bolts and gaskets to repair leaks.
- Inspected equipment and structures to determine scope of work (SOW).
- Used hand signals to notify crane operator to lift components to specific positions.
- Dismantled equipment or devices to gain access and remove defective parts or components.
- Interpreted blueprints, sketches, and specifications for each job.
- Identified issues and addressed each immediately with job foreman.
- Operated forklifts, bobcats and track hoes.
- Inspected and lubricated valves; removed, replaced, or installed components to correct operating deficiencies.
- Cleaned and maintained boilers and associated equipment to increase efficiency and performance level.
- Removed boiler casings, grades, handrails, manhole, and hole covers to facilitate access to boilers or other vessels for repair.
Pipefitter
STARCON
09.2014 - 01.2015
- Fabricated and assembled boiler components using welding techniques and various tools.
- Inspected and tested pressure vessels to ensure compliance with safety standards.
- Installed and repaired piping systems in various industrial settings, ensuring compliance with safety standards.
- Interpreted blueprints and schematics to efficiently layout pipe installations and modifications.
- Conducted regular maintenance checks on piping systems, identifying potential hazards and implementing preventive measures.
- Threaded pipes using piping machines.
- Fabricated pipe sections and components to specification using cutting, threading and welding equipment.
- Installed new systems and connected piping to existing components by welding, bolting and threading.
Pipefitter
B And E Resources
10.2025 - 12.2025
- Installed and repaired piping systems in various industrial settings, ensuring compliance with safety standards.
- Interpreted blueprints and schematics to efficiently layout pipe installations and modifications.
- Oversaw complex projects, coordinating schedules and resources to meet tight deadlines without compromising quality.
- Installed and maintained industrial piping fittings, valves, flanges and clamps to complete systems setup.
- Threaded pipes using piping machines.
- Read and interpreted blueprints, diagrams and other technical drawings to determine best installation methods.
- Installed new systems and connected piping to existing components by welding, bolting and threading.
- Fabricated and installed screw pipe, socket weld pipe, and stainless steel tubing.
Education
High School Diploma -
Bridgecity
Bridge City Texas2003
License - Industial
Tceq
Beaumont, TX08.2018
Skills
- Installation and repair
- Attention to detail
- Preventive Maintenance
- Customer service
- Work with minimal supervision
- Valid Driver's license
- OSHA requirements
- Heavy lifting
- Hand tool expertise
- System installation
Certification
Boilermaker nccer certification.
Osha 30
Twic.
Timeline
Pipefitter
B And E Resources
10.2025 - 12.2025
Elite Service Tech
Xylem Inc.
01.2022 - Current
Service Technician
South East Texas Water
10.2015 - 04.2022
Pipefitter
STARCON
09.2014 - 01.2015
Boilermaker
Timec
01.2010 - 02.2015
License - Industial
Tceq
High School Diploma -
Bridgecity