Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Joshua Herbert

Summary


As management professional, highly skilled in overseeing daily operations and ensuring seamless shift transitions. Possesses strong focus on team collaboration and achieving results, reliably adapting to changing needs. Key strengths include conflict resolution and staff training, valued for reliability and flexibility.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Shift Supervisor

Assured Protection
01.2025 - Current
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Responded to and resolved customer questions and concerns.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Helped store management meet standards of service and quality in daily operations.
  • Enforced company policies and regulations with employees.
  • Maintained workplace safety by enforcing strict adherence to company policies and industry regulations.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Resolved conflicts between employees to maintain positive and productive work environments.
  • Supervised ongoing daily production phases.
  • Managed staff hiring, training and supervision.
  • Oversaw inventory and product stock to develop and maintain inventory controls resulting in cost savings and reduced overages.
  • Kept accurate and detailed records of personnel progress and productivity.
  • Oversaw loading and unloading of packages in warehouse.

BOH Line Cook

Regents Gland Golf
08.2024 - 12.2024
  • Ensured consistent taste and quality by adhering to standardized recipes and carefully measuring ingredients.
  • Consistently met high volume demands while maintaining impeccable quality control standards for all dishes prepared.
  • Utilized strong organizational skills to manage multiple priorities simultaneously under pressure during busy shifts.
  • Raised the level of presentation quality by focusing on detail-oriented plating techniques for each dish served.
  • Enhanced kitchen efficiency by streamlining food preparation processes and organizing workstations for optimal performance.
  • Maintained high standards of cleanliness, resulting in a consistently top-rated health inspection score.
  • Contributed to cost control measures through careful portioning of ingredients and preventing unnecessary waste.
  • Efficiently rotated through various stations within the kitchen, demonstrating adaptability and strong proficiency at each position.
  • Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
  • Maintained smooth and timely operations in preparation and delivery of meals.
  • Followed health, safety and sanitation guidelines while preparing and serving food.

Line Cook

Chili's Bar and Grill
01.2020 - 07.2023
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Prepared and cooked meals according to recipes and customer specifications.
  • Optimized food presentation, resulting in positive customer feedback and increased social media attention.
  • Enhanced kitchen efficiency by maintaining clean and organized workstation.
  • Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
  • Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
  • Grilled meats and seafood to customer specifications.
  • Boosted employee morale through positive attitude, willingness to assist others when needed.
  • Checked food temperature regularly to verify proper cooking and safety.
  • Prepared food items such as meats, poultry, and fish for frying purposes.
  • Plated and presented all dishes to match established restaurant standards.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Ensured consistent taste and quality by adhering to standardized recipes and carefully measuring ingredients.
  • Consistently met high volume demands while maintaining impeccable quality control standards for all dishes prepared.
  • Utilized strong organizational skills to manage multiple priorities simultaneously under pressure during busy shifts.
  • Raised the level of presentation quality by focusing on detail-oriented plating techniques for each dish served.
  • Trained new hires, fostering a positive team environment and contributing to overall staff development.
  • Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
  • Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
  • Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
  • Enhanced kitchen efficiency by maintaining a clean and organized workspace during busy shifts.
  • Contributed to a positive work atmosphere through effective communication and teamwork among staff members.

Cook

Little Caesars Pizza
01.2019 - 07.2019
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.

Loader/Container Unloader

Ollie's Bargain Outlet Holdings Inc.
06.2018 - 09.2018
  • Loaded and unloaded pallets quickly and safely, managing work load priorities.
  • Contributed to overall warehouse operations by assisting with various tasks as needed, fostering a collaborative work environment.
  • Maintained a safe work environment with proper handling techniques and adherence to safety protocols.
  • Followed all safety and security protocols to minimize risk of injury.
  • Checked accuracy of product packaging and labeling, rectifying any issues.
  • Implemented time-saving tactics that enabled quicker processing of orders without compromising accuracy or quality.
  • Loaded and unloaded cargo efficiently, minimizing potential damage to goods during transit.
  • Lifted and slid packages weighing up to [Number] pounds on conveyor belts to transport items.
  • Improved efficiency in the loading process by implementing effective organizational and prioritization strategies.
  • Operated power jacks and forklifts to maneuver products onto load trailers and trucks.
  • Assisted in organizing and stocking products in warehouse.
  • Reduced load times for trucks by streamlining the packing process and utilizing space effectively.

Education

High school or equivalent -

West York Area High School
York, PA
07.2019

Skills

  • Kitchen Experience
  • Cooking
  • Food Preparation
  • Product demos
  • Sales
  • Knife skills
  • Food handling
  • Dietary aide experience
  • Meal preparation
  • Security
  • Food Service
  • Cleaning Experience
  • Retail sales
  • Merchandising
  • IOS
  • Training and mentoring
  • Cash handling expertise
  • Safety awareness
  • Inventory control
  • Safety
  • Schedule oversight
  • Team leadership
  • Problem-solving
  • Team supervision
  • Shift reporting

Accomplishments

  • Documented and resolved [Issue] which led to [Results].
  • Collaborated with team of [Number] in the development of [Project name].
  • Achieved [Result] by completing [Task] with accuracy and efficiency.

Certification

Food Handler Certification

Languages

English
Full Professional

Timeline

Shift Supervisor

Assured Protection
01.2025 - Current

BOH Line Cook

Regents Gland Golf
08.2024 - 12.2024

Line Cook

Chili's Bar and Grill
01.2020 - 07.2023

Cook

Little Caesars Pizza
01.2019 - 07.2019

Loader/Container Unloader

Ollie's Bargain Outlet Holdings Inc.
06.2018 - 09.2018

High school or equivalent -

West York Area High School

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