Joshua Herrera
Celina,TX
Summary
Led collaborative efforts to enhance team efficiency and project execution.,Oversaw multiple projects concurrently while maintaining high standards of accuracy.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Streets Crewman
City of Celina
Celina, TX
12.2024 - Current
- Operated heavy machinery to complete daily tasks efficiently and safely.
- Assisted in maintenance of public spaces, ensuring clean and safe environments for community use.
- Collaborated with team members to execute community events, enhancing local engagement and participation.
- Monitored inventory levels of supplies, facilitating timely restocking and resource management.
- Trained new crew members on operational procedures and safety protocols.
- Maintained accurate records of work performed and materials used for reporting purposes in CityWorks.
- Professionally managed emergency situations, road closures and inclement weather conditions.
- Operated various construction equipment and tools.
- Assisted with patching asphalt, installing safety signs and clearing obstructions from drainage ditches.
- Consistently met deadlines by prioritizing tasks and managing time efficiently among crew responsibilities.
- Maintained a strong professional reputation by demonstrating exceptional work quality, integrity, and dedication to the success of the team.
- Enhanced team efficiency by streamlining crew tasks and communication.
- Contributed to successful project completion through diligent work ethic and strong collaboration skills.
Locksmith Technician
Commercial Lock Services
Prospect, OR
10.2023 - 10.2024
- Diagnosed and resolved lock malfunctions efficiently, ensuring customer satisfaction.
- Installed and repaired various locking systems, enhancing security measures for clients.
- Conducted routine maintenance checks on locks to ensure optimal functionality and longevity.
- Provided emergency lockout services, minimizing downtime for businesses and individuals.
Maintenance Technician
Amli Residential
Frisco, TX
10.2023 - 03.2024
- Conducted routine inspections to ensure safety and functionality of equipment and facilities.
- Performed preventative maintenance on HVAC, plumbing, and electrical systems to enhance operational efficiency.
- Diagnosed and repaired malfunctions in various mechanical systems, minimizing downtime for residents.
- Assisted in maintaining grounds and common areas, ensuring cleanliness and aesthetic appeal.
Maintenance Technician
Discovery At Craig Ranch
McKinney, TX
05.2023 - 10.2023
- Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
- Quickly responded to internal service calls regarding malfunctioning equipment and completed repairs.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Worked with building managers to assess ongoing needs and plan preventive maintenance and cleaning schedules.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Installed new locks, door handles, and door closers.
- Followed safety protocols to minimize workplace accidents.
- Followed instructions from supervisor regarding daily job tasks and duties.
- Executed tasks within time and budget constraints.
- Replaced worn or broken parts on machines and equipment.
- Utilized variety of tools and test equipment to troubleshoot and diagnose equipment malfunctions.
- Performed preventive maintenance and repairs on various types of equipment.
- Reported issues to property manager so effective resolutions could be put into place.
- Diagnosed and repaired problems with electrical and mechanical systems.
- Removed trash and recyclables at end of each shift and disposed of items in proper receptacles.
- Positively engaged with residents and maintained professional appearance as company representative.
- Managed over 5 make ready units per week.
Service Technician
Welborn Garage Doors
Dallas, TX
04.2022 - 11.2022
- Thoroughly inspecting and diagnosing garage doors and openers
- Filming videos of my inspections findings
- Pitching repair and replacement options to customers
- Completing multiple as same day service
- Company tablet and equipment
- Company Van
- Stock of Company Van
- Processing payments and invoices
- Uploading all invoices and videos at end of day
- Communicating with managers to ensure customers were given best options possible
- Attending one to two team meetings a week
- Maintaining an average of $10,000 in sales per week
- Installed new equipment and explained operation and routine maintenance protocols to customers
- Taking new hires on ride alongs to train on day to day tasks and procedures
- Taking reference photos with customers to build company portfolio
Lead Installer
Welborn Garage Doors
Dallas, TX
09.2021 - 04.2022
- Installed residential and commercial garage doors with precision and attention to detail.
- Collaborated with team members to ensure efficient project completion and customer satisfaction.
- Conducted regular maintenance checks, identifying issues before they escalated into major repairs.
- Trained new hires on installation techniques, safety protocols, and equipment usage.
- Diagnosed and resolved technical problems related to door operation and mechanics swiftly.
- Utilized power tools and diagnostic equipment to enhance installation accuracy and efficiency.
- Maintained inventory of parts, ensuring timely availability for ongoing projects without delays.
- Delivered excellent customer service, addressing any questions or concerns during installation.
- Maintained clear communication with office staff regarding scheduling changes or additional work needed on projects.
- Educated homeowners about proper care and maintenance of garage door systems.
- Collaborated effectively with team members, completing multiple installations per day as required.
- Kept appropriate inventory level of new systems and replacement parts to meet all job requirements.
- Conducted post-installation follow-ups to ensure complete customer satisfaction and address any potential issues promptly.
Education
High School Diploma -
Woodhaven Academy
Richardson, TX02.2018
Skills
- Performed quality control inspections to maintain product standards
- Operated heavy machinery to assist in construction projects
- Obtained Class A CDL to drive commercial vehicles
- Executed concrete pouring and finishing tasks
- Executed asphalt paving and repair work
- Conducted excavating operations for site preparation
- Managed grading processes to ensure proper land contours
- Set up forming systems for concrete structures
- Executed drainage pipe and culvert installations
- Trained new team members on City procedures and CityWorks processes
Equipment Maintenance
Workplace safety
Client Service
Staff education and training
Technical Support
Daily workflow improvement
Safety processes and procedures
Sales expertise
Account management
Analytical and Critical Thinking
Complaint resolution
Telemarketing expertise
Knowledgeable in Excel
Knowledgeable in Microsoft Office
Hand and power tools
Safety awareness
Service-oriented mindset
Certification
- Flagger Certification
- Backhoe Certification
- SkidSteer Certification
- Excavator Certification
- CS 202 Confined Spaces Safety
- OSHA 10 Work Zone Construction Site Safety
- Traffic Control Certification
- NIMS ICS-100 Certification
- NIMS IS-700.b Certification
- NIMS IS-800.d Certification
- Certified Stormwater Inspector
- Work Zone Safety Certification
Timeline
Streets Crewman
City of Celina
12.2024 - Current
Locksmith Technician
Commercial Lock Services
10.2023 - 10.2024
Maintenance Technician
Amli Residential
10.2023 - 03.2024
Maintenance Technician
Discovery At Craig Ranch
05.2023 - 10.2023
Service Technician
Welborn Garage Doors
04.2022 - 11.2022
Lead Installer
Welborn Garage Doors
09.2021 - 04.2022
High School Diploma -
Woodhaven Academy