Results-driven HR Assistant with a keen eye for detail and a strong commitment to optimizing HR processes. Leveraging a solid foundation in HRIS management, benefit administration, and compliance and excels in providing comprehensive support to the HR team. Known for exceptional organizational skills and a proactive approach to problem-solving, dedicated to fostering positive employee relations and contributing to the overall success of the organization.
Overview
7
7
years of professional experience
Work History
Human Resources Assistant
California Communications Access Foundation
06.2022 - Current
Assist with recruitment by posting job ads, filtering resumes, scheduling interviews, and manage communication with candidates via Indeed Employer Dashboard.
Conduct new hire orientation, verify completion of paperwork, coordinate background and reference checks, and manage pre-employment screenings to ensure compliance with company policies and regulatory requirements, recording all information on HR database.
Manage and maintain 100+ employee records and HRIS, ensuring accuracy, completeness, and confidentiality in compliance with legal and privacy regulations.
Develop and manage ADP Workforce Now reports for HR metrics, including employee demographics, PTO accrual balances, and benefits invoices.
Manage COBRA administration processes for eligible employees and their dependents, ensuring compliance with federal regulations and timely provision of continuation coverage.
Manage and ensure accurate employee benefits enrollment and changes through benefit carrier websites; proficiently navigate sites to access plan information, review coverage details, and obtain relevant documentation.
Manage and update workplace postings for compliance with federal, state, and local labor laws; monitor changes and updates from agencies like DOL, EEOC, and OSHA to ensure organizational compliance and avoid penalties.
Update and maintain employee files, including personnel records, performance evaluations, disciplinary actions, and benefits enrollment forms, ensuring compliance with retention policies and data security protocols.
Manage administration and processing of various leave requests including FMLA, CFRA, PDL, and personal leaves while monitoring LOA balances and usage patterns, providing timely notifications on available balances, expiration dates, and required documentation.
Process termination paperwork and manage termination processes in ADP Workforce Now and with benefit carriers, ensuring accurate and timely cessation of benefits in compliance with company policies and regulatory requirements.
Address and resolve employee inquiries, concerns, and requests via HR email promptly and professionally; reliable point of contact for topics such as benefits, leave policies, and workplace issues to maintain positive employee relations.
Human Resources Assistant
Daiso California LLC
10.2021 - 02.2022
Conducted new hire orientation for 80+ stores to verify completion of appropriate paperwork, recording information on ADP Workforce Now.
Assisted in payroll processing to ensure timely delivery of paychecks to all employees.
Maintained accurate accruals of PTO.
Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
Efficiently managed personnel files both physically and electronically, maintaining confidentiality while keeping records up-to-date and organized.
Tracked various statistics and kept detailed records to support human resources department.
Submitted all EDD paperwork that sent by State of California.
Facilitated open lines of communication between management and staff, fostering a positive work environment.
Clerk
Raley's Supermarket
05.2017 - 04.2020
Improved customer satisfaction by providing efficient and friendly service at checkout.
Expedited customer transactions by accurately scanning items and processing various payment methods.
Promoted positive shopping experiences by courteously addressing customer concerns and resolving issues promptly.
Education
Bachelor of Science - Business Administration
University of The Pacific
Stockton, CA
05.2021
Skills
Database Management
Benefit Administration
Organizational Skills
Confidentiality
Teamwork and Collaboration
Customer Service
Documentation and Record-Keeping
Attention to Detail
Awards Honors Clubs
magna cum laude graduate
Dean's Honor Roll - Fall 2020, Spring 2019, & Fall 2018
President's Honor Roll - Spring 2019 & Fall 2018
Academic Distinguished Scholarship Recipient
The National Society of Leadership and Success Member
Management and Human Resources Student Association Member
Administrative Assistant/Temp Worker at California Communications Access FoundationAdministrative Assistant/Temp Worker at California Communications Access Foundation
Outreach Specialist Field Operations Department at California Communications Access FoundationOutreach Specialist Field Operations Department at California Communications Access Foundation